Email notifications not showing properly

  • dnicholas878
    Asked on November 19, 2015 at 1:01 PM
    Can you please look at the jot form notification?  They said that when they get emailed the jot form, that is when they cant make it out.  thanks
  • David JotForm Support
    Replied on November 19, 2015 at 1:04 PM

    I cloned your form to test it and the email notification comes through without issue on my end:

    Email notifications not showing properly Image 1 Screenshot 20

    Would you mind letting us know what is missing or what they can't make out in the notification?

  • dnicholas878
    Replied on November 19, 2015 at 1:08 PM

    did you try to bring up the jot form notification on your Android?

  • David JotForm Support
    Replied on November 19, 2015 at 1:47 PM

    The email notification looks fine on a Samsung Galaxy S4.  There should be no difference viewing an email on mobile or desktop.  Are you trying to edit the email notification?  If that is the case, I would recommend editing your form in a desktop environment.