Multiple submissions are disabled on this account

  • electech
    Asked on November 24, 2015 at 10:37 AM

    Can you help

  • Charlie
    Replied on November 24, 2015 at 12:29 PM

    I checked your form http://www.jotformeu.com/form/53264177938365 and made a test submission, but I was unable to see any problems on it.

    Multiple submissions are disabled on this account Image 1 Screenshot 30

     

    Usually, you are getting limitations in multiple submissions if you have enabled the "Form Limits" in your "Preferences".

    Multiple submissions are disabled on this account Image 2 Screenshot 41

     

    I checked yours, but I did not see any limits enabled on it, so I presume everything is working in your end now? If you are still having problems on this, please do provide us more details like the form URL or a screenshot of what you are seeing.

    We'll wait for your response.

  • electech
    Replied on November 24, 2015 at 2:46 PM
    Thanks again for your reply, I found the problem in the settings, I had the
    Form limit set too high
    All working now
    Keith
    Keith Oliver
    Electech Systems Ltd
    Keith@electech.co.uk
    ...
  • David JotForm Support Manager
    Replied on November 24, 2015 at 4:18 PM

    On behalf of my colleague, your are welcome! If  you need anything else please open a new thread, we will be glad to assist you.