downloading uploads

  • AneeshRylands
    Asked on November 26, 2015 at 4:06 AM

    I have received more than 700 entries for one of my forms, with upload. why wont it let me download all my uploads. please help. it only downloads 250 MB or 250 of it. its not helpful

  • Chriistian Jotform Support
    Replied on November 26, 2015 at 5:54 AM

    Hi,

     

    Are you referring to this form - http://www.jotformpro.com/form/52101577250951? It seems that the Download All Uploads is only limited to 250 MB or 250 files. 

    downloading uploads Image 1 Screenshot 30

     

    You can try to partially download your form (download uploads by batch). You can try to filter it by date and download the form partially.

    downloading uploads Image 2 Screenshot 41

     

    Basically the idea is similar with this article: How to Partially Download Form Submissions.

     

    Do let us know if you need further assistance.
    Regards.