Error message appearing when trying to submit a form

  • TeckEvents
    Asked on November 27, 2015 at 4:16 PM

    As of this morning, when our attendees complete the form and hit the submit button, an error message appears that says: This form is unavailable.

    I would like to send a reminder to RSVP to our event next week, however need to ensure the form is working first. Please help ASAP!!!

    Jotform Thread 713205 Screenshot
    Page URL: https://form.jotform.com/53086743538261
  • jonathan
    Replied on November 27, 2015 at 4:30 PM

    I checked your jotform https://form.jotform.com/53086743538261 and I found that Form Limits is enabled to the form.

    user guide: -How-to-Limit-Submissions-in-a-Form

    Error message appearing when trying to submit a form Image 1 Screenshot 20

     

    You can clear the number in the Submission Limit to re-enable the submission on the form again.

    Hope this help. Let us know if issue still persist.

  • TeckEvents
    Replied on November 27, 2015 at 4:37 PM

    Fantastic! Thank you very much for your help.

    Form is working again. :)

  • Kevin Support Team Lead
    Replied on November 27, 2015 at 4:42 PM

    Hi,

    On behalf of my collegue Jonathan,you are welcome.

    We are glad to know your form is working fine now, and, please if you have more questions, let us know and we will be glad to help you.

    Regards.