Image checkbox widget does not appear in my submission email.

  • sunithaarni
    Asked on December 2, 2015 at 1:26 AM
    Also, I am having issues with image checkbox widget. It does not appear in my submission email. What can I do?
  • Chriistian Jotform Support
    Replied on December 2, 2015 at 5:29 AM

    Hi,

     

    I cloned your form and I noticed that Image checkbox widget does not display the image on notification email and only displays the text of the selected image. 

    Image checkbox widget does not appear in my submission email Screenshot 30

     

    I also noticed that you have used the Image Radio buttons in your other CEU field. Please also try to use the Image Radio button for the other field instead of using the Image checkbox,

    Image checkbox widget does not appear in my submission email Screenshot 41

     

     

    Do let us know if you need further assistance.
    Regards.

  • sunithaarni
    Replied on December 22, 2015 at 3:07 PM

    Hi

     

    Any update on image checkbox? Do you have any alternative to that widget? I am looking for my users to check and uncheck images if they want to.

    This is not an option in image radio button widget. 

     

    Please help.

    Thanks 

    Su

  • Kevin Support Team Lead
    Replied on December 22, 2015 at 4:22 PM

    Hi,

    I have checked the form and I can see the widget is still working in the same way, but a workaround could be use the current checkbox field and add the images with HTML.

    To do it just follow these steps.

    1. Add the checkbox field to your form : 

    Image checkbox widget does not appear in my submission email Screenshot 40

    2. Add the images as options, you can also add text on it, the text should be like this, replacing the URL in my sample with the URL to your image.

    <img src="//goo.gl/Qa5Afb"  width="50">

    The text on green is where you have to replace the URL and the text on orange is where you can change the size, as the image will be displayed in the form.

    Image checkbox widget does not appear in my submission email Screenshot 51

    This is my result : 

    Image checkbox widget does not appear in my submission email Screenshot 62

    Here is my sample form, you can also clone it if you want : https://form.jotform.com/53555970106962 

    Hope this helps.

    Feel free to contact us if you need further assistance, we will be glad to help you.

    Regards.

  • sunithaarni
    Replied on December 22, 2015 at 6:41 PM

    Thank you so very much. Appreciate your help. It works great. It shows in my submission email too!!

     

    Will ping you guys back if I need some more help. 

     

    Thanks. 

    Happy Holidays!

    Su

  • Chriistian Jotform Support
    Replied on December 22, 2015 at 9:12 PM

    Hi Su,

     

    On behalf of my colleague, Kevin, you are welcome. Glad to hear the workaround suggested works for you. 

     

    Do let us know if you have any other question or concern.
    Regards.

  • Mike
    Replied on December 23, 2015 at 11:28 AM

    Your question has been answered on the next thread:

    http://www.jotform.com/answers/731316

    Thank you.