Attached PDF submission stopped working

HI 

I know that we are able to see the forms when we log into Jotform but I need them to fully show when they are sent as a PDF attachment which suddenly stopped. 

we have had a submission on this link - https://form.jotformeu.com/53412839823358

kind regards

Kim 

UPDATE: We are excited to announce that we have just released the new version of JotForm PDF Editor.

Thank you for the additional information.

I cloned your form and tried it on my end.

1. First, I cloned this one http://www.jotformeu.com/form/53412839823358.

2. I then made a test submission.

3. I then received an email notification with a PDF submission attached on it. 

4. This is how my PDF submission looks like when I downloaded it, it is only 1 page because the data fitted on one page only, which is why there's no page 2.

Perhaps I'm missing something? Did you clone this form from a form that has a customized PDF layout?

You can find the customized PDF feature under the "Get PDF" button in your submissions page.

However, please note that customized PDF layout will make your PDF submission to have a fixed layout, which means it will be similar to a paper layout that does not adjust (compared to our default PDF layout that can hide and adjust the content of the text). 

If I misunderstood your concern, perhaps you can share us another screenshot? We also do not have a phone support, but we do try our best to help you here in the forum.

Apologies for the inconvenience.

UPDATE: We are excited to announce that we have just released the new version of JotForm PDF Editor.