Captcha sometimes not showin up

  • sudsport
    Asked on December 11, 2015 at 6:12 AM

    Hi There,

    I have a few customers complaining that captcha is not showing up on their forms.

    Do you have any idea on the causes.

    Thanks for your help.

     

    Page URL: http://www.sud-sport.com/inscriptions_formulaire.php?course=53353471418960&nom_course=LE%20CHALLENGE%20PIC%20SAINT-LOUP%202016&h_forms=1350
  • beril JotForm UI Developer
    Replied on December 11, 2015 at 9:19 AM

    We are sorry for this inconvenience this might have caused. I am not able to reproduced same issue that you are having.

    It is working properly on my side.

    Captcha sometimes not showin up Image 1 Screenshot 30

    You can remove and add the Captcha tool again.

    If you are still having the issue you can try our widgets.

    Captcha sometimes not showin up Image 2 Screenshot 41

    If you require any further information, feel free to contact us. We will be happy to assist you.