Do we need to have TWO autoresponders?

  • shorthillsdesign
    Asked on December 14, 2015 at 5:06 AM
    Do we need to have TWO autoresponders? One for people while they are saving/filling out, and one when they are done (that attaches the PDF of the final submission data?)
  • beril JotForm UI Developer
    Replied on December 14, 2015 at 5:44 AM

    You don't need to create additional Autoresponer.

    If you want an instant, pre-written reply or you want the submitters to get a copy of the data submitted they have submitted to your form. You can also edit the submission as you see below:

    Do we need to have TWO autoresponders?  Image 1 Screenshot 20

    I also suggest you to check guide for more information:

    http://www.jotform.com/help/26-Creating-a-Form-Autoresponder

    If you have any question or issues, please do not hesitate contacting us. We will be happy to assist you.

  • shorthillsdesign
    Replied on December 14, 2015 at 3:45 PM
    So then to send an autoresponder at the end, I just use the normal
    autoresponder and leave this box unchecked?
    "Send on editing submission:"
    Is that correct?
    thx
    ...
  • shorthillsdesign
    Replied on December 14, 2015 at 3:45 PM
    So then to send an autoresponder at the end, I just use the normal
    autoresponder and leave this box unchecked?
    "Send on editing submission:"
    Is that correct?
    thx
    ...
  • David JotForm Support Manager
    Replied on December 14, 2015 at 7:06 PM

    Your assumption is correct, you can leave the box unchecked. However, if you would include the edit link in your Autoresponder, you could check that option if you want to, so the Autoresponder gets send again with the updated data.

    Please open a new thread if you need anything else, we will be glad to assist you.