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bookmycarsAsked on December 25, 2015 at 4:52 AM
Billing details tap is not showing in our tab we are unable to make the payment kindly do the needful
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mert JotForm UI DeveloperReplied on December 25, 2015 at 5:45 AM
Hi there,
Currently, you don't have a active subscription from your previous purchase, that's why you couldn't update your billing details. In order to upgrade your account, you need to select plan from the Pricing page. You can find the detailed instructions from the guide below:
http://www.jotform.com/help/331-How-to-upgrade-my-account
If you need any extra information or assistance, please let us know.
Thanks.
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bookmycarsReplied on December 25, 2015 at 6:37 AM
This is not working please give answer after checking the account properly
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mert JotForm UI DeveloperReplied on December 25, 2015 at 8:24 AM
Also, you can use the following link to upgrade your account to Bronze Monthly plan:
https://sites.fastspring.com/interlogy/product/jotformbronzemonthly?referrer=bookmycars
This will help you to beat the issue while you are trying to upgrade. If it is still not solve your problem, please let us know.
Thanks.