Payment submission limit on plan info?

  • fraanco3
    Asked on December 31, 2015 at 3:54 AM
    The limit on payment submissions (10) for the free plan was a surprise. You should make that more clear in the plan info. 
  • Charlie
    Replied on December 31, 2015 at 4:01 AM

    Apologies for the confusion. The only plan that has a different limit on the Payment submissions compared to its total submission is the "Free" plan. It is stated on the pricing page and in your billing section.

    Payment submission limit on plan info? Image 1 Screenshot 30

    And in our pricing page.

    Payment submission limit on plan info? Image 2 Screenshot 41

     

    Paid plans have the same submission limit for the total submissions, SSL submissions and payment submissions.

    Do let us know if you need more information on this.

  • CelticPipingClub
    Replied on December 16, 2016 at 3:36 AM

    The plan comparison screen has changed since this thread was created. The plan pricing comparison no longer indicates a limit on Payment Submissions on the Free Plan, which is 10 per month.
  • Charlie
    Replied on December 16, 2016 at 3:37 AM

    @CelticPipingClub 

    To  better assist you, I have opened a separate thread for your concern. Please refer to this link instead: https://www.jotform.com/answers/1013218. We will address it shortly.

    Thank you.