Getting error message when trying to download the PDF file of my submissions

  • VisartsRVA
    Asked on January 14, 2016 at 6:16 PM

    Hi there. I am also experiencing this problem currently. I cannot download pdf files of my submissions, or use the "download all uploads" button. The server times out before the file has completely downloaded. Any help appreciated.

     

    Thank you,
    Nicki

  • Kevin Support Team Lead
    Replied on January 14, 2016 at 6:18 PM

    Hi,

    I tested your form and I was able to download all your submission, as an individual file for each submission as well as the PDF file with all the submissions.

    Could you try again please ? 

    Do let us know if you are still getting the issue, we will be glad to assist you.

    Regards.