The thank you that is sent says even older year

  • InformationSPF
    Asked on January 23, 2016 at 1:57 PM
    4. The Thank You that is sent says an even older year but I don't recall what that was. 
  • Welvin Support Team Lead
    Replied on January 23, 2016 at 2:07 PM

    I think you are referring to the thank you message that is displayed after submitting the form. In the given form, it says 2013.

    To edit, please follow this guide: http://www.jotform.com/help/211-Setting-Up-the-Thank-You-Page

  • InformationSPF
    Replied on January 23, 2016 at 5:45 PM
    I must be trying your patience and I hate to be such an idiot but -----
    I am assuming that our Thank you message is coming from the URL that has
    been planted into our Thank you message. I don't know how to find out what
    that URL is so I can correct it. Is it on our website? I have searched all
    the documents on our website and can't find anything that has to do with
    thank you 2013.
    Frank
    ...
  • David JotForm Support Manager
    Replied on January 24, 2016 at 9:56 AM

    What is the form you are referring to? I checked your three forms, and non of those have a custom Thank You Page, or are redirecting to a custom URL:

    http://www.jotform.us/form/50865215446154

    http://www.jotform.us/form/60225132611137

    http://www.jotform.us/form/60216341480143

    They have the default Thank You Page:

    The thank you that is sent says even older year Image 1 Screenshot 20

    Let us know if you need more help.

  • InformationSPF
    Replied on January 24, 2016 at 5:45 PM
    It is the one that ends with 143. I haven't checked it again as it requires
    that I enter a CC payment to get that far. It was thanking them with a
    thank you that said 2013 at the top but perhaps it is different now.
    Now, for the form to work I need the following:
    1.The art needs to appear on the left and the description on the right. Now
    the art is on top and the description below. Perhaps it will align if I can
    change the width of the description but the only width I see to adjust is
    for the image.
    2. A lot of junk appears on the form. The junk has "Jot Form" appearing all
    over the place. How do I remove this stuff?
    Thank you,

    Frank
    ...
  • InformationSPF
    Replied on January 24, 2016 at 5:45 PM
    OK, I got rid of the junk.
    Now, I need to remedy #1 above and we should be OK.
    Thank you,
    Frank
    ...
  • beril JotForm UI Developer
    Replied on January 25, 2016 at 3:34 AM

    Yes, that's correct. The design of thank you page changed. I've created a separate thread for you, so anyone in the support staff will be able to assist you with your specific requirement. Please follow up there:

    http://www.jotform.com/answers/754800