can't forward submissions

  • hirschhfm
    Asked on January 25, 2016 at 6:52 PM

    Hi, 

     

    getting an error message when trying to forward submissions. please help!

  • Chriistian Jotform Support
    Replied on January 26, 2016 at 12:34 AM

    This error you are receiving might be related to the limit of submissions that a user can forward per hour. Free accounts will have 20 email submission forward/reply per hour while paid accounts have 100. You can wait for an hour and try forwarding again. 

    This limit is done to prevent the abuse of the submission forward/reply feature by spammers.