Why does our account keep changing

Im not sure exactly what is going on but it says we have been upgraded to bronze when we should be grandfathered into economy and thats the package we are happy with

I've fixed this, apparently there was a duplicate subscription.

On an aside note, please remove this form as it's marked with a hight % of being used for phishing activities.

http://www.jotformpro.com/form/53407598150963

Why is it marked for phishing activities? It's for research purposes...

Because  "LOGIN" it's a keyword and it's marked with a high % , no matter if this is not your case, I recommend you to remove it, otherwise our automated phishing system might suspend it.