The Form is not Allowing or Saving Multiple Recipients

  • atlantaalumnaedst
    Asked on February 3, 2016 at 6:50 AM

    I am trying to autoforward submissions to additional recipients. The form is not allowing this to happen. It only sends emails to the default email address. I have created multiple notifications, changed the email addresses and it keeps sending notifications to my default email address. 

  • mert JotForm UI Developer
    Replied on February 3, 2016 at 10:15 AM

    Hi there,

    When I checked your forms, I found that you didn't add multiple recipients to your "Notification"s. You can add more than one emails in one notification with adding comma+space " ," between them.

     

    To do that,

    1) Open the current notification and click to "Reply-To and Recipient Settings".

    The Form is not Allowing or Saving Multiple Recipients Image 1 Screenshot 30

     

    2) On the upcoming screen, you can add your emails on "Recipient E-mail".

    The Form is not Allowing or Saving Multiple Recipients Image 2 Screenshot 41

     

    For further assistance, please don't hesitate to contact us.

    Thanks.