My lightbox form pops up as totally blank

  • dbaltz
    Asked on February 3, 2016 at 11:37 AM

    No changes made to website but now when you click the form button, the lightbox pops up but its all white with no form.  Same issue with 3 other forms.  The button is the red "Pricing request" in the top right corner.

  • Mike
    Replied on February 3, 2016 at 1:46 PM

    It looks like that your forms were disabled due to Expiration Date limit set on them.

    You will need to clear these limits via form Preferences.

    My lightbox form pops up as totally blank Image 1 Screenshot 30

    Then, re-enable the forms.

    My lightbox form pops up as totally blank Image 2 Screenshot 41

    If you need any further assistance, please let us know.