international credit card payments are not working

  • hkeldermans
    Asked on February 3, 2016 at 2:55 PM

    previously, our international customers were able to process their payments with authorize.net. The last 15 are telling us that their card is denied. Has something changed recently?

  • Jeanette JotForm Support
    Replied on February 3, 2016 at 6:22 PM

    I just checked the form settings and everything seems to be normal. So you should check with Authorize.net support why this is happening. Do get back to us if you need more help from us.