Form is "over quota" even after increasing plan

  • penngleeclub
    Asked on February 8, 2016 at 2:15 PM

    I just subscribed to a bronze plan after my form was over quota but the problem has not been resolved.

  • Mike_G JotForm Support
    Replied on February 8, 2016 at 5:56 PM

    I'm able to see your form now and it doesn't say "Over Quota" anymore.

    Form is over quota even after increasing plan Image 1 Screenshot 20

    And, yes, I have confirmed that you are already on a Bronze Monthly subscription. 

    Thank you.