Language Choices Don't Affect the Form

  • jwlmedia
    Asked on February 11, 2016 at 7:00 AM

    Dear sirs,

    i have a problem with translation of my form evethough it worked in the past. I made a version of the form in CZECH and then i wanted to do an ENG version so i went to Preferences, Advanced settings, Languages and in the Multi language Form options did the edit of ENG version. But no matter if i try 1 field or the whole form and do all SAVE buttons it still does not save it and then the form in ENG shows the same text in Czech that is in the CZECH version. I tried it yest and today and it still does not work. Please, can u tell me what is the problem wht should i do to make a functiong language version of my form? Thanks a lot for your answer.  

    Jotform Thread 769841 Screenshot
  • mert JotForm UI Developer
    Replied on February 11, 2016 at 10:38 AM

    Hi there,

    When I cloned your form, I replicated the same issue with you; but after removing all of the settings and reset them again, the problem is resolved. Please, follow the steps to fix this issue:

     

    1) Remove Current Settings,

    Language Choices Dont Affect the Form Image 1 Screenshot 30

     

    2) First, add the current language of the form,

    Language Choices Dont Affect the Form Image 2 Screenshot 41

     

    3) Then, add the second language.

     

    After those steps you will see that it is working again. Please, don't forget to let us know the results.

    Thanks.