I cannot integrate the form with Google Spreadsheets

  • bkaufm1
    Asked on February 12, 2016 at 10:29 AM

    I also cannot integrate with sheets.

    Help.

  • Welvin Support Team Lead
    Replied on February 12, 2016 at 10:31 AM

    Do you mean Google Spreadsheets, right? I checked your last form ID and it is now integrated with Google Spreadsheet. I think you've figured it out already. Let us know if you still need hep with it.

  • bkaufm1
    Replied on February 14, 2016 at 9:41 AM

    So from time to time over the last week, the "please wait... this may take a while" message while integrating would time out and jotform returned a URL with an error in it.  I didn't include the form in question because it is happening on all forms.  I submitted this with the concern about the forms not saving the submissions because they seemed correlated.

    So yes, everything is working now but the services overall are unreliable.  I feel like I'm getting the service I'd expect from a free account.

  • Kevin Support Team Lead
    Replied on February 14, 2016 at 12:04 PM

    Yes, your forms seem to be working now, since I have tested some and I was able to submit them without any problem.

    If you have problems with the integration, you just may remove it and re-integrate your form again.