Not receiving e-mail notifications from JotForm

  • ceejay1952
    Asked on February 20, 2016 at 4:15 PM

    Username: ceekay1952

    I have asked about the above topic on the forum twice now, one private and the other public, but as yet have not received an answer!!!!!!

    I first contacted you "Asked by ceejay1952 on February 19, 2016 at 06:49 PM"

    and then: "Asked by ceejay1952 on February 20, 2016 at 11:09 AM: "

     

    Has my account been frozen??

    Why are the email notifications not being forwarded to my private email address??

    Why has no-one got back to me??
    As normally, in the past when I had a problem, someone has contacted me very quickly!!

    As a long standing customer, I have to say I am totally disappointed at your lack of response!!!!!

     

    Chris Johnson

    Page URL: http://www.furniture-spain.co.uk
  • Boris
    Replied on February 21, 2016 at 2:56 AM

    I have checked the other threads, and I see they have both received answers:

    http://www.jotform.com/answers/777034

    http://www.jotform.com/answers/776833

    Based on correspondence in the last of the two linked threads, it seems that you have managed to resolve the issue with email not being received. If you continue to experience any troubles, please let us know and we will be happy to take another look.

    Thank you.