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cantaborgAsked on February 22, 2016 at 1:09 PM
Hi all,
Whenever users try to register using the form on Jotform, they encounter an error when trying to pay. When I tested the form on the backend, I received an "Error: null" message. (I am sure that the API ID and transaction key are correct.) Can anyone provide insight into what is going wrong and how I can resolve the issue. This is urgent, so the sooner you could get back to me, the better.
Thank you!
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Elton Support Team LeadReplied on February 22, 2016 at 1:24 PM
Our sincere apologies.
There was a problem with the authorize.net integration recently but it has now been resolved. Please try it again this time.
Thanks!
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cantaborgReplied on February 22, 2016 at 1:44 PM
Many thanks for your prompt response and for fixing that problem! Everything is up and running now.