I have the upload file at the moment and it uploads fine via the desktop but won't upload via mobile devices.

  • tuffbullbars
    Asked on February 23, 2016 at 2:51 AM
    I have the upload file at the moment and it uploads fine via the desktop but won't upload via mobile devices.

    I have the mobile responsive widget on the form too. 

  • Charlie
    Replied on February 23, 2016 at 3:02 AM

    I checked the form and it seems to be working as expected. 

    When you click the upload button, it will allow you to choose a source, you can directly open the camera or your gallery.

    Depending on the accessibility and current OS version of it, but it should still allow you to pick files on your phone.

    In Android 5.0 this is how it looks like:

    I have the upload file at the moment and it uploads fine via the desktop but wont upload via mobile devices Screenshot 30

     

    In Android Kitkat (4.4.4), it still shows the "Documents" and the camera in my case (Android System).

    I have the upload file at the moment and it uploads fine via the desktop but wont upload via mobile devices Screenshot 41

     

    May we know if you are getting any error messages? Please do provide us more details about this.