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  • ken.wright
    Asked on February 25, 2016 at 9:54 AM

    Hi,

     

    I've clone one of my forms saved it and try to preview it but I get the below error. I've asked someone else to access it via link but they get the same issue.

     

    Can I please get some help on this?

     

     

    This form has been deleted by the owner Screenshot 20

    Jotform Thread 781087 Screenshot
    Page URL: https://form.jotformeu.com/60553507451351
  • Kiran Support Team Lead
    Replied on February 25, 2016 at 12:28 PM

    Generally this issue happens when the form is deleted or the form id is invalid. As I check the form that you have provided here, I see that the form is loading fine without any issues. Are you referring to a different form? If so, please provide us with the form ID/URL so that we can check it for you. 

    Please get back to us if you need any further assistance. We will be happy to help. 

  • ken.wright
    Replied on February 25, 2016 at 1:45 PM
    Hi Kiran,
    I realised the issue was when I put the form into folders.
    I moved the form back to the default location and it worked.
    Thanks
    Ken Wright
    Sent from Phone
    ...
  • Kevin Support Team Lead
    Replied on February 25, 2016 at 3:11 PM

    Great to know that it is working now.

    Do let us know if you need further assistance, we will be glad to help you.