OEmbed Wordpress plugin does not load widgets when using form.jotform.com subdomain

  • veshman
    Asked on March 2, 2016 at 10:43 AM

    Hi, unfortunately, this problem has re-surfaced.... The problem is occurring with all 3 of my browsers:

    Safari

    Firefox

    Chrome

    The Ad-blocker on Safari is disabled. The other browsers don't have blockers. I also disabled network monitoring filters but still no success

     

    Please note that this is occurring when I use the Wordpress embedding code

    -- [embed]https://form.jotform.com/form/52859300922961[/embed] --

    for this WP page:

    https://optimalchicago.com/ohc-health-intake-test/

     

    It *does* work with View Form URL https://www.jotform.com/veshman/OHC-intake

     

    Thanks for the help!

     

    Bhavesh

  • Welvin Support Team Lead
    Replied on March 2, 2016 at 10:47 AM

    It's an issue with our oEmbed plugin. I just tried this on my website and I'm getting the same error below:

    OEmbed Wordpress plugin does not load widgets when using form Screenshot 20

    I have now forwarded this to our developers. We will let you know here as soon as this gets fixed. For now, please use our Embed Form plugin: https://wordpress.org/plugins/embed-form/ or embed your form using our iframe method: https://www.jotform.com/help/148-Getting-the-Form-iFrame-Code

  • veshman
    Replied on March 2, 2016 at 10:50 AM

    Thanks Welvin, much appreciated! I'll wait for your update and try your solution if I need it sooner than the developers can fix it

     

  • veshman
    Replied on March 2, 2016 at 11:07 AM

    What is the difference between the "embed" plugin and the "oEmbed" plug in?

  • veshman
    Replied on March 2, 2016 at 11:46 AM

    No luck with the plug-ins unfortunately...

     

    The JotForm Embed plug in does pull up a list of forms when clicking on the pencil icon, and I can select a form, but when I press the "Select" button, nothing happens. The button changes to gray and back so it seems to be getting the click, but no form is inserted.

     

    I then tried the JotForm oEmbed plug in, which worked in the Pages section, but it doesn't work in the Approveme pages (this seems to be their own page type)

     

    Thanks

  • David JotForm Support
    Replied on March 2, 2016 at 2:31 PM

    oEmbed is done using a URL without having to directly parse the resource.  For example, the oEmbed code would be the code you used:

    [embed]https://form.jotform.com/form/52859300922961[/embed]

    Whereas directly embedding the form would actually add and load the form from the page:

    <script type="text/javascript" src="https://form.jotform.com/jsform/52859300922961"></script>
     
    A slight difference in the way the content is added and served.
     
    If you are using a wordpress.com site, the wordpress.org plugin likely will not work.  We will let you know via this thread as soon as the widget is fixed when using the oEmbed plugin.