How can I get the new form title to show up in my response emails?

  • suemcdonald
    Asked on March 2, 2016 at 12:54 PM

    I changed my form title after cloning it from another form but the title did not change.  How can I get the new title to show up in my response emails?

    Jotform Thread 785820 Screenshot
  • Jeanette JotForm Support
    Replied on March 2, 2016 at 4:07 PM

    You can edit the subject in the mail setting, here is a general guide for it:

    http://www.jotform.com/help/25-Setting-Up-Email-Notifications

     

  • suemcdonald
    Replied on March 2, 2016 at 5:45 PM
    I did change my subject title on my form but when people submit it it still
    has the old title from the form I cloned.
    And the guide you sent was from setting up email notifications
    ...
  • David JotForm Support Manager
    Replied on March 2, 2016 at 7:39 PM
    In the form builder, click the "Emails"  button on the form builder toolbar:
     
    How can I get the new form title to show up in my response emails? Image 1 Screenshot 40
    Hover your mouse to the notification and click the edit in pencil icon:
     
    How can I get the new form title to show up in my response emails? Image 2 Screenshot 51
     
    Then simply delete the title and include the Form Title from the "Form Fields" list:
    How can I get the new form title to show up in my response emails? Image 3 Screenshot 62
    Click on finish, and make sure to save your form. Let us know if you need more help, we will be glad to assist you.
     
  • trambusto
    Replied on May 28, 2016 at 12:28 PM

    I just tried this solution but I am still getting the OLD title when I relaunch the form.

  • Welvin Support Team Lead
    Replied on May 28, 2016 at 2:03 PM

    I did it for you by placing the "Form Title" tag in the subject line. This will be converted to the full form name/title in the email.

    How can I get the new form title to show up in my response emails? Image 1 Screenshot 20

    I did it for this form, https://form.jotform.com/60614858960161. 

    Here's our guide for this feature: https://www.jotform.com/help/45-How-to-place-form-title-in-the-Subject-Line-of-form-notification. 

    For the form title, this guide should help you: https://www.jotform.com/help/179-How-to-change-the-Title-Name-of-your-Form. 

    Also, when changing anything in the form, always make sure to click "Save" buttons before navigating away from the page. 

    Let us know if you need any further assistance.