How to change name of cloned form?

  • precisiontravel
    Asked on March 11, 2016 at 1:49 AM

    I've changed the name of the clone form, the the old name shows up in facebook when I copy the bitly into facebook.  It shows Cancun when it should show Reunion Cruise 2017

    http://bit.ly/1XfD77t

     

  • Chriistian Jotform Support
    Replied on March 11, 2016 at 1:55 AM

    I checked your form and it appears to have the correct name.

    How to change name of cloned form? Image 1 Screenshot 20

    Did you add the form to a facebook page? Perhaps you can try removing the form then adding it again to your facebook page. Here's a guide that can help: Adding Form to Facebook Pages 

    If the issue persists, please provide us the url of the facebook page so we can further investigate it.
    Regards.

  • precisiontravel
    Replied on March 11, 2016 at 2:04 AM

    Yes. I  changed the name but the incorrect name was still showing under properties.  I changed that but it still shows Cancun now. I  know the old post has to be deleted but if I  try now it's still wrong.

  • Chriistian Jotform Support
    Replied on March 11, 2016 at 2:50 AM

    You may try clearing the form cache to see if that fixes the issue. To do so, simply follow this guide: How to Clear your Form Cache. Furthermore, you can clear the browser cache as well. How To Clear Browser Cache.

    Do let us know if the issue persists after clearing the cache.