What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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    Why doesn't my preview match the embedded form?

    Asked by bokapowell on February 27, 2012 at 07:01 PM

    I have added images and HTML blocks to my form. When I click preview, the inset preview block looks great. When I attempt to view the preview in a new tab or embed the form, the images and HTML elements are missing. How do I force the form to save or update?

    Page URL:
    http://form.jotform.com/form/20520501969

    Screenshot
    Preview Save HTML images
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    Answered by bokapowell on February 27, 2012 at 07:07 PM

    Changed my URL from form.jotform.com to www.jotform.com and it now works great. Not sure why the default will not work. Pretty frustrating (an hour wasted), but it's working fine now.

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    JotForm Support

    Answered by idarktech on February 27, 2012 at 07:31 PM

    Hi there,

    form.jotform.com can sometimes be little out of date. Since caches might take some time to be cleared. But they will always work faster. 

    I have now cleared your form cache, can you please recheck your form? http://form.jotform.com/form/20520501969 

    Thanks.