Why is a PDF not displaying in PDF Embedder?

  • Martinellis4
    Asked on May 1, 2016 at 11:19 AM

    I am trying to embed a Dropbox PDF into PDF Embedder but keep getting the attached error message.  Is there a way I can stop this?

    Jotform Thread 830279 Screenshot
  • Kiran Support Team Lead
    Replied on May 1, 2016 at 1:15 PM

    Please be noted that the PDF link being embedded on the PDF embedder widget needs to be a direct link. The link to the PDF file uploaded to DropBox is not a direct link and hence, it cannot be displayed using this widget. You may upload the PDF file to your web hosting and use the link in order to display the PDF correctly.

    Hope this information helps!