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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, than there could be more users who may be wondering that same thing. That is why many of our support threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    SSL over quota using Google Gadget?

    Asked by tabikoff on March 12, 2012 at 08:48 AM

    I have been using a jotform on my Google site (embeded using Google Gadgets) for a month now. I have had dozens of submissions on my free account with no problem, and now all of the sudden I received notification that my form has exceeded the SSL submissions allowance. I would like to remove SSL from the form, but since I am using a Google Gadget instead of the regular embed code, I don't know how - there is now "https" to change. Help!

     

    Page URL:
    http://sites.google.com/a/mit-soe.org/presidential-fellowships/

    SSL google Submissions JotForm ssl submissions
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    Answered by pinoytech on March 12, 2012 at 09:24 AM

    Hi,

    Free account has a required limit submission of 10 SSL Secure Submission per month, that is why you recieved a notification to inform you that you already exceeded the limit of SSL Secure.

    You may take a look also on this link adding form to google site:

    http://www.jotform.com/help/19-Adding-Form-to-Google-Sites

    Thank you!

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    Answered by tabikoff on March 12, 2012 at 09:33 AM

    Hi,

    I understand that if I wanted my form to use SSL submissions I would only be allowed 10 per month on the free account. And I understand how to embed a form on a google site using Google Gadgets. And I understand how to remove secure submissions when using the regular embed code (by deleting the "s" from https").

    BUT that does not answer my question! I do not want the form to use SSL submissions, but I cannot find instructions for how to toggle the security option in the google gadget code. How do I turn off the secure submission option in Google Gadgets?

    Thanks! 

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    JotForm Support

    Answered by idarktech on March 12, 2012 at 09:34 AM

    @tabikoff,

    I have now re-activated and reseted the SSL Submissions used on your account. Kindly retake again your form code without hitting the secure box and re-embed it on your website to be able to received it as regular submissions not SSL ones.

    Note: We can only reset user's submissions once. 

    Hope this helps. Thanks.

  • Profile Image

    Answered by pinoytech on March 12, 2012 at 09:35 AM

    Just change the URL of the form from "https://" to "http://". That will make the form secure. 

    We hope you find this information useful. Please let us know if you need further assistance.

  • Profile Image

    Answered by tabikoff on March 12, 2012 at 09:43 AM

    @idarktech Thank you! 

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    JotForm Support

    Answered by idarktech on March 12, 2012 at 10:08 AM

    Glad to be of assistance, tabikoff. Cheers!