Translated text does not show up

  • fenmen
    Asked on May 13, 2016 at 10:02 AM

    Hi, I am busy with my form at

    https://form.jotform.com/60970797880977

    which I have translated into 3 other languages.

    For all fields, the translated text shows up, except for the introductory paragraph at the beginning. I get Spanish for the French and Russian versions, even though I have changed and saved the text a few times.

    Is this to do with the size (#characters) of the field?

     

    Best wishes,

    Nermin

    Page URL: https://form.jotform.com/60970797880977
  • beril JotForm UI Developer
    Replied on May 13, 2016 at 11:09 AM

    If I understand your question correctly the first paragraph doesn't translate. When I've checked your form I am not able to reproduce the same issue that you’re having.

    Here is how it works on my side:

    Translated text does not show up Image 1 Screenshot 20

     

    If you have any question or issues, please do not hesitate contacting us. We will be glad to assist you.

  • fenmen
    Replied on May 13, 2016 at 11:44 AM
    Super! I don't know why I kept getting the spanish version for
    everything, but this looks fine!
    Many thanks,
    Nermin
    ...
  • BJoanna
    Replied on May 13, 2016 at 12:49 PM

    On behalf of my colleague, you are welcome.

    Feel free to contact us if you have any other issues or questions.