Form not found, why forms are disabled?

  • sdlrioscomp
    Asked on May 26, 2016 at 10:58 PM

    Hello.

    Despite of my form is ACTIVATED, appears Form not found.
    I have been used it whitout problems recently.

    Whats wrong?

  • Kevin Support Team Lead
    Replied on May 26, 2016 at 11:26 PM

    I have checked your forms and noticed you seem to ask for a pass code or something similar, although you would not asking for a pass code or password, our anti-phishing filter detects this as phishing and then proceed to suspend the account. 

    Form not found, why forms are disabled?  Image 1 Screenshot 20

    I had to delete this field in order to activate your account, please read our terms this is stated there: http://www.jotform.com/terms/ 

    I would suggest you to avoid using words such as username, pass, password, code or something that may indicate you're asking for info not allowed at JotForm, although you're not using your forms as phishing they can be disabled. 

    Hope this helps.