What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

Here at JotForm, we want to make sure that you’re getting the help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, than there could be more users who may be wondering that same thing. That is why many of our support threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Upgraded but not showing

    Asked by Mrkay on March 16, 2012 at 11:11 AM

    Hi

     

    I upgrarded to the $9.95 a month option but it is still showing me that 1 only have 100 form submissions a month.

    Submissions
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    JotForm Support

    Answered by fxr on March 16, 2012 at 11:12 AM

    Your account is showing as Premium on our servers, you may need to log out of your JotForm account, and log back in to see the change in status on your local PC.

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    Answered by Mrkay on March 16, 2012 at 11:16 AM

    Ok, got you. Thanks.

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    Answered by Mrkay on March 16, 2012 at 11:18 AM

    Showing premium nww.