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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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    Problem saving form changes

    Asked by tcblack on March 16, 2012 at 04:03 PM

    When I try to add a form field or change a label or really just make ANY change to the form, it only saves my changes about 1 out of 10 times. I'll click the Save button and it will spin forever and never save the change. Occasionally, it works as expected.

     

    This is VERY frustrating.

    Page URL:
    http://law.uark.edu/plus/application.html

    problem label form field BUG
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    Answered by tcblack on March 16, 2012 at 04:13 PM

    Just some more data: I've tried using Safari, Firefox, and Chrome on OS X (Lion) and IE 8 and Firefox on Windows 7. Same results in all instances.

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    JotForm Support

    Answered by gori-mathew on March 16, 2012 at 04:19 PM

    Hello;

    Try clearing your browser's cache and see if it makes any difference. Click the link below to learn how to do it:

    http://www.wikihow.com/Clear-Your-Browser%27s-Cache

    If clearing the cache does not help, kindly try using a different browser then let us know if the problem still persists

    Thanks for contacting us

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    Answered by tcblack on March 16, 2012 at 04:33 PM

    I have cleared the cache and restarted the browser on several different browsers and several platforms.

     

    I finally got it to work, but only intermittently, on several browsers and platforms. This is very frustrating, and this form HAS to be done before I leave today.

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    JotForm Support

    Answered by gori-mathew on March 16, 2012 at 04:40 PM

    Hello;

    I have forwarded your request to our developers to check on our side, kindly keep intouch on this mail thread for updates.

    Thanks for using Jotform