Not receiving submission emails.

  • copystore
    Asked on June 30, 2016 at 1:24 PM
  • Ashwin JotForm Support
    Replied on June 30, 2016 at 2:43 PM

    Hello copystore,

    Upon checking your email address copyit@thecopystore.com, I found that it ended up in our bounce list for following reasons:

    Result: 

    copyit@thecopystore.com is IN 

     the bounce list 

    Reason(s) : Complain about message from AmazonSES

    I have removed it form our bounce list and it should work fine now. Do try to test your form and get back to us if you receive submission emails or not.

    Do get back to us if the issue persists.

    Thank you!