show lock on address bar

  • billflinn
    Asked on July 10, 2016 at 12:09 PM
  • Support_Management Jotform Support
    Replied on July 10, 2016 at 1:22 PM

    I'm assuming you're referring to this form https://www.jotform.com/61695467539169 

    show lock on address bar Image 1 Screenshot 30

    The reason it's not showing the usual green lock on the address bar icon was because one of your images is being loaded from a non-https page:

    show lock on address bar Image 2 Screenshot 41

    Just remove that Comodo positive SSL image from your PAYMENT tab, and use the same image you used on the first tab COMPANY https://form.jotform.com/images/security_certificate_seal_positivessl.gif 

    That should fix the issue. Let us know if you'll need further help.