The PDF attachment on the notification did not contain any data.

  • treul
    Asked on July 21, 2016 at 4:40 AM
    In addition, before the problem of the not sending notifications was, I received the notification andthe pdf-attachement, the received email cotained the entered data, but the pdf-attachement didn't include any data, there was just an empty pdf-form. What could the problem be?
  • Chriistian Jotform Support
    Replied on July 21, 2016 at 7:08 AM

    I cloned your form and did a test submission, but I was not able to encounter the issue you are reporting. The submitted data was displayed in the attached PDF.

    The PDF attachment on the notification did not contain any data Screenshot 20

     

    Are you still encountering the issue? Does this happen on a certain submission or all of your submission? Can you test it again and see if it is working now? If the issue still persists, can you provide us a screenshot of the PDF you received so we can further analyze the issue? To add a screenshot to this thread, just follow the instructions provided in this article: How to add screenshots images to questions to the support forum.

     

    Will wait for your response.
    Regards.