How to revert to last saved form or retrieve lost edits?

  • chabad
    Asked on July 21, 2016 at 12:09 PM

    I spent hours, editing a form and it was saved. Went live on my site and was even used (tested online as well as received a submission). Now when i go back to edit the form it has the version before my updates. VERY FRUSTRATING! There's got to be a way to see revision history and revert to that version. Please help!

    Thanks. Mushka

  • Ashwin JotForm Support
    Replied on July 21, 2016 at 1:22 PM

    Hello Mushka,

    Please ensure that you have not logged in from two different browser and loaded form in editor. Please note that since we have "Auto Save" feature enabled in editor, if you have logged in form two different browser, one will always overwrite the form with version which is loaded in second editor.

    You can take advantage of our "Revision History" feature to revert back your form to an earlier version. The following guide should help you:  https://www.jotform.com/help/294-How-to-view-form-revision-history 

    Hope this helps.

    Do get back to us if you have any questions.

    Thank you!

  • chabad
    Replied on July 21, 2016 at 4:57 PM

    THANK YOU!!