Forms not submitting through our website

  • ismaelfhsp
    Asked on July 25, 2016 at 1:48 PM

    It seems that when we press submit on the forms on the webiste it just says please wait but nothing ever happens, even after we wait 5 minutes

  • Jan
    Replied on July 25, 2016 at 3:07 PM

    I checked your webpage and did a test submission. I was able to submit the form successfully. Here's a screenshot:

    Forms not submitting through our website  Image 1 Screenshot 20

    Normally, we suggest to re-embed the form using the Iframe method. However, I can see that the form is already using an Iframe code and the test submission was  successful.

    Are you still having issues submitting the form? May I know what browser are you using? Can you please try another browser just to check if it will work or not.

    Thank you. 

  • ismaelfhsp
    Replied on July 25, 2016 at 3:11 PM

    thank you for the quick response . i actually saw another thread that said to use iframe and we change and it works perfectly. Thank you once again for the quick response