Email test of form shows Brackets instead of Squares to fill in like in preview.

  • shforms
    Asked on July 25, 2016 at 2:54 PM

    See attached screen shot. 

    How do I fix this?

    Jotform Thread 890146 Screenshot
  • David JotForm Support
    Replied on July 25, 2016 at 4:26 PM

    The test email notification only includes the form fields ID's since there is no data entered in those fields.  This email is to show what was entered in the web form, it is not a place for your users to fill in their data. 

    http://www.jotform.com/help/25-Setting-Up-Email-Notifications

    When a submission is collected through the form, those field ID's will be replaced with the data that was entered in the form and forwarded to you as a receipt of the submission.