How can I fix our "Apply Now" Form to our company web page?

  • Holly
    Asked on July 25, 2016 at 5:44 PM

    Hello,

    I am working on Iron Horse Financial's company page (www.ironhorse-financial.com) and noticed our job application form does not have a submit button and when I go through to edit our website platform, FMG Suite, the field is blank for where the form should be. I've contacted FMG Suite about it and they said to reach out to JotForm since the Apply Now Form has been created through you. FMG Suite gave me a form number - http://form.jotform.us/jsform/52115906677157 to inquire about the credentials associated with it. Please let me know if there are any questions.

     

    Thank you,

    Holly 

  • Kevin Support Team Lead
    Replied on July 25, 2016 at 10:11 PM

    I have just checked the form embedded on your webpage and I can see it is not showing fine, please see my screen-cast below: 

    How can I fix our Apply Now Form to our company web page? Image 1 Screenshot 20

    I can see you've embedded your form using the default embed method (JavaScript), could you please embed your form using the iFrame method, here is the guide: Getting-the-form-iFrame-code

    Please if the issue still persists, let us know, we will be glad to check the form again. 

     

  • Holly
    Replied on July 26, 2016 at 5:39 PM

    Where is the submit button for someone to submit an application?

  • Kevin Support Team Lead
    Replied on July 26, 2016 at 6:07 PM

    It is weird, I checked the webpage and the submit button is showing there, although I can see you have not changed the used code.

    Default embed method: 

    How can I fix our Apply Now Form to our company web page? Image 1 Screenshot 40

    How the form shows currently on my end: 

    How can I fix our Apply Now Form to our company web page? Image 2 Screenshot 51

    I have tested even on a mobile device screen resolution and I can see the button is there: 

    How can I fix our Apply Now Form to our company web page? Image 3 Screenshot 62

    Could you please share us a screenshot about how it shows on your end? 

    If possible, please try embedding using this iFrame code: 

     <iframe

          id="JotFormIFrame"

          onDISABLEDload="window.parent.scrollTo(0,0)"

          allowtransparency="true"

          src="https://form.jotform.com/52115906677157"

          frameborder="0"

          style="width:100%;

          height:1250px;

          border:none;"

          scrolling="no">

        </iframe>

    It is modified to show the form completely.

    Please update us here if it works on your end now. 

     

  • Holly
    Replied on July 27, 2016 at 4:04 PM

    Thanks! I see it now on there. Now I have another question about the form.

    I noticed in the Email section, when you type in the email it only gives you an allotted amount of space, 10 characters to be exact. Is there any way we can change that because it won't allow a normal email address to be in that field.
  • Kiran Support Team Lead
    Replied on July 27, 2016 at 7:43 PM

    Thanks for your confirmation. I have moved your other question to a separate thread and shall be addressed there shortly.

    https://www.jotform.com/answers/892301

    Thank you!