Help Center | Jotform

Our friendly customer support team is available 24/7.

New Support Request

Average response time:

30 Minutes

At Jotform, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

Recent Questions

5 REPLIES

API: Unauthorized error when accessing uploaded files in submissions

Asked by richardamphlett 3 days ago Updated 52 minutes
5 REPLIES

Power Automate Integration: 502 Server Error Preventing Form Submissions from Being Received

Asked by Mark Brown 7 hours ago Updated 1 hour
12 REPLIES

Power Automate Integration: Response Not in JSON Format Error Stopping Flow Trigger

Asked by Certify 8 hours ago Updated 1 hour
3 REPLIES

Power Automate Integration: Jotform Connector Flows Failing with 502 Non-JSON Response Error

Asked by AltAutomate 9 hours ago Updated 1 hour
7 REPLIES

Power Automate Integration: Response Not in JSON Format Error Causing Flow to Stop Triggering

Asked by hungerfreecolorado 14 hours ago Updated 1 hour
10 REPLIES

Made a change to a form and now its not triggering my Power Automate flow

Asked by Kestra 14 hours ago Updated 1 hour
1 REPLIES

The Jotform App goes unresponsive

Asked by hustlehubSprings 2 hours ago Updated 1 hour
1 REPLIES

feasibility check

Asked by daman 2 hours ago Updated 1 hour
4 REPLIES

Form Linking: Auto-fill Personal Details from One Jotform to Another via URL

Asked by RooibosMiracle 1 day ago Updated 2 hours
6 REPLIES

Appointment Widget: Prevent auto-scroll to widget on form load

Asked by atianellafunchal 1 day ago Updated 3 hours