Terms and Conditions The Bed and Biscuit agrees to exercise due and reasonable care and to keep the premises sanitary and properly enclosed. Your pet will be fed, watered regularly and housed in safe, clean quarters. The services we provide are done so without liability for loss or damage from disease, death, running away, theft or fire, and from injury or damage done by your pet to people, other animals or property, or other unavoidable causes. Due diligence and care has been exercised. Should any pet become ill or need medical attention, we reserve the right to administer aid and to render care by your local designated veterinarian, if available, or by our kennel veterinarian. Any expenses incurred, being reasonable in amount, shall be paid promptly by the owner. Pets are charged for arrival day regardless of time checked in. Pets are charged a half day on departure day, only if the check in was in the morning and the pickup is after 10:00 am. No pets will be released until all charges are paid in full or other arrangements satisfactory to our kennel have been made. The customer agrees to notify us in advance if there is any change in the pet’s pick up date. All summer time reservations between Memorial Day and Labor Day, as well as Holiday bookings MUST be paid for in full, even if you pick up your pet earlier than it was planned. We have a three day minimum for all major holidays, a four day minimum for the Thanksgiving weekend and a five day minimum for the Christmas holiday. In most cases we also require a $50 deposit during these busy seasons. This is a non-refundable deposit, unless you cancel your reservation at least 10 days before the arrival date, in that case we will issue a credit for you to use in the future for any boarding or day care services. This $50 deposit will be applied to the total cost of your boarding fee. The kennel is closed for arrivals and departures on New Year's Day, Easter Sunday, Memorial Day, Fourth of July, Labor Day, Thanksgiving Day, the friday after Thanksgiving and Christmas Day. There is a $30 service charge for after hour pick up or drop off. Any pet left uncalled for seven days from the scheduled date of pickup, as noted herein, this pet will be considered abandoned and necessary steps will be taken to turn the animal over to the proper authorities. The owner of this pet or his agent agrees to pay reasonable legal fees and costs incurred by the kennel in the collection of outstanding bills. There is $25.00 service charge for returned check.