Form

USER SATISFACTION SURVEY

The committee is seeking the views of users of the club, both members and non members, to look at what they would like the club to provide. It is hoped that honest and candid views will be given. This will enable the committee and club to move forward and provide a range of activities that will become more appealing to a wider audience. All survey forms will be treated as confidential and the results presented to the committee prior to presentation at the AGM in March 2012.

USE OF THE CLUB:
Are you a member/non-member.*
Do you think the cost of membership is reasonable?*

Yes No
How often do you visit the club?*
If you were a member but has let their membership lapse what are the reasons for this?
If you do not, or rarely, use the club why not?
What could be done so you would use the club more frequently?

MANAGEMENT AND THE COMMITTEE:
Do you feel the management and committee perform well and meet the needs of the members?*
Comments:

ACTIVITIES AT THE CLUB:
Current activities include bingo, snooker, poker, darts, crib, dominoes, 100 club, free wifi, sky sports on TV and large screen. Suggestions for further activities:

If you use the restaurant: - How do you rate

If you do not use the restaurant, why not?
Use this space to suggest any improvements we could make e.g. menu, opening times etc

How do you rate The Bar*

Entertainment*

	Excellent	Good	Average	Poor	Very Poor
How do you rate the current entertainment

Would you be prepared to Pay for entertainment

Yes No
Would you be prepared to Purchase 50/50 raffle ticket To help fund the evenings

Yes No
What entertainment would you like to see provided?

SNOOKER:
It has been suggested that one of the snooker tables be removed and replaced by pool table(s) Do you think that this is a good idea?

FUNCTION ROOM HIRE:
Are you aware that the Village Hall is available to hire for weddings, parties, functions etc?
Are you aware that we offer free hire of the hall for charity events on Friday evenings?

MEMBERSHIP GENERAL COMMENTS:
What changes or improvements do you think should take place to improve the club?

CONTACT AND COMMUNICATION:
Would you like to receive regular notifications and updates of activities, entertainment etc taking place at the club on a regular basis by e-mail or texts? IF YES PLEASE ENTER YOUR DETAILS BELOW
Full Name
First Name Last Name
E-mail
Mobile Number

THIS INFORMATION WILL BE TREATED AS STRICTLY CONFIDENTIAL BY MYSELF, BILL DEVENISH, AND NOT RELEASED TO ANY OTHER PERSON.
I AGREE THAT THIS INFORMATION CAN BE USED FOR COMMUNICATION PURPOSES ONLY*
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USER SATISFACTION SURVEY