Send Notifications to Multiple Recipients

Last Update: October 14, 2013

So, you would like notification emails to be received on multiple email addresses. The answer is very simple with JotForm. Simply enter email addresses, each followed by a comma and a space. Do not place anything after the last address.

Here is an example:

user1@domain.com, user2@domain.com, user3.domain.com




How to Send Notifications to Multiple Recipients:


1. Click on "Setup and Embed" tab

2. Click on "Email Alerts"


3. Select the "Notification" you wish to edit



4. Click on "Reply-to and Recipient Settings


5. Enter comma and space separated email addresses in the "Recipient E-mail:"



There's a limit of 10 recipients per notification. So, you'd need to create additional notifications (containing the same information) if you wish to send the message to more than 10 people.

The comma delimited method should not be used if you don't want recipients to know who else got the notification. Create a separate notification for each recipient instead. Please see: How to send form in BCC


Questions? Please let us know below!

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29 Comments...


   
Nevin (December 06, 2010 at 02:26 PM)

I am building a form that needs to be sent to 125 emails. Is this possible using JotForm?


   
aytekin (December 08, 2010 at 08:24 AM)

Nevin: It would be incredibly slow to send 125 emails. You should create a mailing list or email alias on your hosting control panel and use that email address instead.


   
jhaley (January 06, 2011 at 12:15 PM)

How can I remove a recipient?


   
scampilii (February 16, 2011 at 02:24 PM)

I have in my website a link named "tell a friend" and a form with a text area for sender's name, his email and 3 different area to invite up to 3 friend to visit my website but I cannot configure these 3 different recipients name to receive them the email that a friend sent to them.

How can I do to configure them? Please help me.

Thank you,...Tino.


   
JotFormSupport (February 18, 2011 at 05:27 AM)

Create conditions so that the submission will be sent to the fields' values.

This is not the place to ask your questions. Please ask your questions to the forum.


   
rishilink (April 24, 2011 at 10:28 PM)

thank you very much jotform


   
Darrenpengelly (April 26, 2011 at 04:56 AM)

how do i get the form data sent to my own email adress?

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jotformjon (July 29, 2011 at 01:49 PM)

so on this tip above it says to comma delimit the multiple email addresses you want to send to.

But why then does there also apear to be an ability to add additional email notifications by clicking the button called "add email" under email alerts/add email(button). Clicking this button adds a new numbered "notification" line such as 2,3,4. You can add a new address to each one's envelope. It seems to allow this, and it sort of seems intuitive. But I'm guessing it's wrong as all three of the notification emails address I setup are not getting mailed. So what is that add email button for? Is it not supposed to add additional notifications?

This part seems really odd, the rest of this setup is beautifully done.


   
almonte_contact (September 22, 2011 at 06:25 PM)

Does adding a new email change the source code? ie. If I used the whole source code inside of my website, instead of using the embed feature, will I need to redo the code on my site?

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mbozd (December 19, 2011 at 05:16 AM)

Hallo, is anyone there who speaks Turkish. I saw somewhere Mr. Aytekin, if can he help me?

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brianhoyle (December 27, 2011 at 04:46 PM)

I'd like to email specific recipients based upon a selection from a drop down box included in the form. So, if a respondent enters "Option 1", the form will be sent to "Email 1". If the respondent enters "Option 7" the form will be sent to "Email 7". And, so on. Is this possible within JotForm?

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internetfiliale (March 26, 2012 at 07:51 AM)

I need the "BCC-recipient" because of using the dropbox feature of CapsuleCRM (works like Highrise).
You should provide this generally.
Thanks a lot.

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jyyjy (April 01, 2012 at 02:13 PM)

yijyitjy


   
mike (April 01, 2012 at 02:15 PM)

bvbv bv


   
roboform (August 08, 2012 at 06:02 PM)

I want the submissions to be received on my email address. This makes me the recipient. But what about the sender name and sender email? What are these options exactly? Wont jotforum automatically forward me the filled form once it is submitted?

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vmatheny (August 30, 2012 at 06:01 PM)

I need multiple recipients but the test only goes to the first person. I assume that this shows that the actual form would only go to one person. The multiple has worked in the past until recently at which point, I re-entered the information with commas as required, but the test is only reaching me. Do I need to actually fill out the form for it to go to all recipients?

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sofi124 (November 18, 2012 at 04:33 AM)

it doesn't work.Plz help me I want to change email address.

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plasticmary (November 20, 2012 at 10:33 AM)

This is still not working. Any idea why?

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Claudio (November 29, 2012 at 04:44 AM)

Hi everyone,
in my form I have a multiple choice, is possible to set a different e-mail recipient depending on the choice that user choose?

thanks!
Claudio

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FanficDoar (December 25, 2012 at 12:59 PM)

Now there is an option to add a mailing list to receive notification. But when I do the test email, ALWAYS send to my email login! What do I do?

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majkov (February 15, 2013 at 08:41 AM)

I did this but it don't work in my form. Email send only to my account email.

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layal2k (February 22, 2013 at 11:13 AM)

I can't get this to work for multiple recipients. It only send to 1st recipient (me)...my form is called AC Cage Man Quote...please help...thx

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Faim (March 19, 2013 at 08:49 AM)

Hello,

can i insert gmail addresses to recipients?


Thanks

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kristy (March 29, 2013 at 12:19 PM)

Hello,

I am Kristy,how are you? hope you are fine and in perfect condition of health.I went through your profile today and i read it and pick interest in it,if you don't mind i will like you to write me on this ID (kristy4vaye@hotmail.com)hope to hear from you soon,I will be waiting for your mail because i have something VERY important to tell you. Lots of love Kristy!
kristy4vaye@hotmail.com


   
+994504222684 (May 26, 2013 at 02:37 PM)

Salam xanim axsaminiz xeyir. +99450-422-26-84


   
sashaniala (June 05, 2013 at 03:06 PM)

I've tried this and added two email addresses but it still tells me that the form was submitted to the address I had deleted!

I still have not received any of these submissions. Please help.

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Benjamin Berko (June 08, 2013 at 08:51 AM)

thanks


   
Ilya (September 09, 2013 at 03:33 AM)

How can I add two email addresses with condition that messages will come to them in the order (first message - to emal-1, second - to email-2, third - to email-1, fourth - to email-2... and so on).
Is it possible?

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gprabanesjr (February 10, 2014 at 10:59 AM)

i need to send notification to 15 recipients, as per selection of responder. i already made many email alerts, but the condition wizards is limiting me to only up to 4 conditions. why is that so? how can i send notifications to 15 recipients as per selections?

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