Massage Policies and Procedures Due to COVID-19

375 Bay Road Suite 104 Queensbury, NY 12804

518-615-4622
ANY Virus Massage Policies and Procedures

***PLEASE Fill Out 24 hours BEFORE coming in for your appointment to AVOID cancellation of your scheduled appointment.***
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New Cancellation Policy:

If you need to reschedule because you're not feeling well, I understand and request for you to contact the office at (518)615-4622 within 24 hours of your appointment. To furthur support you, there WILL BE NO charge for cancellations due to illness. PLEASE don't abuse this consideration of illness. There WILL, however, be a charge OF 50% OF THE AMOUNT OF YOUR SERVICE for a NO SHOW (I'm left waiting at the office for you and you don't show up) of your scheduled appointment to the credit card on file. PLEASE communicate with a phone call or text.
Inappropriate Behavior: I understand that sexual energy or activity of any kind, before, during or after my massage therapy session WILL NOT be tolerated. Inappropriate behavior of any kind, as determined by my licensed massage therapist, will result in immediate termination of my session. I WILL be responsible for payment for the full session and the authorities will be notified of my behavior.
New Scheduling Policy:

The health and safety of you, my valued client, is very important to me. If you are experiencing a fever, cough or sore throat, please reschedule your appointment. If you have been in close contact with a person infected with COVID-19, I ask that you please notify me so that we can dicuss your upcoming appointment and the safest way to proceed.
RIGHT TO REFUSAL OF SERVICE:

Grace McDonald of Graceful Touch Massage Therapy reserves the right to refuse service to anyone, at anytime and for any reason.
New Appointment Procedures:

(These policies and procedures are subject to change without notice.)

For YOUR peace of mind and safety, I ask for your patience and cooperation with the following:
1. Please wait in your car when you arrive and send me a text that you are in the parking lot. I will call or text you to come inside when I am ready for you to come in. The door WILL be locked until then.
2. Please bring ONLY essential items with you like your cell phone, car keys and a credit card or cash. Please leave coats and big purses in your car or at home.
3. Please wear EASY to remove shoes because you MUST remove them inside upon entering the office.
4. I WILL be wearing a mask at all times. For You, masks are now OPTIONAL.
5. You MAY be asked have your temperature and oxygen levels taken upon entering the office. IF you have a temperature of 100.4 or ABOVE, we MUST reschedule your massage appointment.
6. You WILL be asked to place your cell phone in the cell phone sanitizer for 6 minutes. Our cell phones have been proven to be one of the GERMIEST things we own.
7. Please proceed to the bathroom to wash your hand for 20-30 seconds-as per the CDC recommendations on the poster in the bathroom. Please leave the light on when leaving the bathroom.
8. To keep the treatment room ventilated and the air circulating, the 2 windows will be opened when the temperature is ABOVE 50 degrees (the table warmer will be on to keep you nice and toasty while on the massage table) and a HEPA air purifier WILL be running in the treatment room when it is too cold for open windows.
9. Retrieve your cell phone from the phone sanitizer AFTER we discuss your area(s) of concern you would like addressed during your session.
10. A disinfected plastic container will be provided for your clothing/items during your session.
I understand and agree with the above listed policies and procedures.
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375 Bay Road Suite 104 Queensbury, NY 12804

ANY Virus Massage Policies and Procedures