L&I Inquiry Submission

Permit Issues

Select the specific permit issue type that you are experiencing.
Specify the type of permit issue:*

Permit Issuance HoldPermit StatusQuestions on Additional Information RequestCan't see Contractor/Expeditor License in eCLIPSELegacy Permit (apps submitted prior to 3/16/20)Change of ContractorInspections-Related IssueUnable to Amend PermitStreets Department Review

Permit Issuance Hold

Please use this form to have L&I staff remove your permit hold. You must have fully addressed the hold comments to have your hold lifted.
Verification*

I confirm that I have fully addressed the issue identified by the L&I representative in the permit hold comments.
Hold Reason*

Contractor License (No contractor named, license expired or worker expired)Contractor Insurance ExpiredContractor Approval RequiredContractor Tax IssueNotice of Demolition PosterAdjacent Owner NotificationHold Permit Completion
Note: This form is for holds related to permit issuance. Please return to the previous screen and select 'Inspection's Related Issue' to get support for your Hold Permit Completion.
Name*

First NameLast Name
Email*
example@example.com
Phone Number

Area CodePhone Number
Property Address

Street Address

Street Address Line 2

CityState / Province

Postal / Zip Code
Application Number*
(i.e. License Number, Permit Number, etc.)
Contractor Name*

First NameLast Name
Contractor Address*

Street Address

Street Address Line 2

CityState / Province

Postal / Zip Code
Contractor License Number*
Upload any documents (if applicable)

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eCLIPSE Contractor/Expeditor License Issue

Please use this form to submit an inquiry to have your L&I issued license appear in the eCLIPSE dropdown menu when filing for a permit application or you are unable to find your contractor's license. You may also submit this form if you are having issues affirming association.
Verification*

I am a licensed CONTRACTOR or EXPEDITOR trying to file a permit and I do not see my license in the pull down in eCLIPSE, am unable to find my contractor's license or cannot affirm association.
Name*

First NameLast Name
Email*
example@example.com
Phone Number*

Area CodePhone Number
Enter your license number.*
Application number (if applicable)
Describe your issue.
Upload any relevant documents (if applicable)

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Property Sales Certification Inquiry

Please use the form below to receive assistance with your Real Estate/Property Sales Certification inquiry required for those selling property in Philadelphia.
Name*

First NameLast Name
Address*

Street Address

Street Address Line 2

CityState / Province

Postal / Zip Code
Email*
example@example.com
Select a reason for your inquiry.*

Violations appear on certificationDisagree with use listed on certificationCertification still in draft after payment madeOwner listed is incorrectUnable to locate address
Confirmation number (if applicable).
Application or Statement Number (if applicable).
Description.*
Upload any relevant documents (if applicable)

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Code/Permit Processing Question

Please fill out the form below to receive assistance with your permit code-related or processing question for an upcoming project.
Does your question involve an active application?*

YesNo
Please return to the previous screen to select a different option. This form is not for active applications.
Name*

First NameLast Name
Email*
example@example.com
Phone Number*

Area CodePhone Number
Select the category of your question.*

BuildingZoningMechanicalElectrical/Plumbing
Enter the relevant code section (if applicable).
Provide the property address of proposed work (if applicable).

Street Address

Street Address Line 2

CityState / Province

Postal / Zip Code
Description of question.*
Upload any documents (if applicable)

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Change of Contractor

Please use the form below to change your licensed contractor. Note: Prior to the permit being issued, you can update the contractor through your eCLIPSE portal.
Name*

First NameLast Name
Email*
example@example.com
Phone Number*

Area CodePhone Number
Permit Application Number*
Address*

Street Address

Street Address Line 2

CityState / Province

Postal / Zip Code
Has the permit been issued?*

YesNo
Note: The update will not be reflected on the permit document in your eCLIPSE portal once the permit has been issued, but the permit record will be updated in eCLIPSE. If you specifically need to have your permit document updated with reference to the new contractor, then you must apply for an amendment and pay the associated fee (see phila.gov/li).
Upload letter from owner or owner's agent requesting the change and describing any work that was already performed.*

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Upload letter from contractor, on company letterhead, affirming involvement. The contractor must have an active license, current insurance filed with the license, and a current tax account.*

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Boards Notice of Decision Submission

Please use the form below to submit your Appeal Board Notice of Decision to L&I.
Name*

First NameLast Name
Email*
example@example.com
Phone Number*

Area CodePhone Number
Address*

Street Address

Street Address Line 2

CityState / Province

Postal / Zip Code
Permit Application Number*
Upload a copy of your Board Notice of Decision and Board Stamped Plans, if applicable.*

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Payment Issue

Please use the form below to submit your payment-related issue to L&I for review. If there is an existing hold on your account preventing payment, please return to the previous menu to have your hold resolved.
Verification*

I verify that I have no existing holds on my permit preventing issuance.
Select your payment issue type.*

Made payment, not appearing in accountUnable to make paymentInvoice needed
Name*

First NameLast Name
Email*
example@example.com
Phone Number*

Area CodePhone Number
Job Number (i.e. Permit number, License number, etc.)*
Amount Paid*
Payment Date*

MonthDayYear
Date
Confirmation Number (if known)
Describe your issue.*
Upload any documents (if applicable)

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Please verify that you are human*

Project Meeting and Dedicated Examiner for Multiphase Project

Please review content below for requirements and process for a project scoping meeting.
Do you have a complex, multi-phase construction project coming up? You may be able to have one designated plans examiner assigned to your project to conduct all necessary plan reviews. The project must:
- Involve multiple permit applications of the same eligible type
- Encompass at least 5,000 sq. ft. of floor area
Projects that may be eligible include residential developments and large commercial buildings that will be fit out for tenants over time.

Request and attend a project scoping meeting to find out whether you can get a designated plans examiner and work through potential design issues before you submit your permit applications.

For other questions, general information and complaints please call 3-1-1 (215-686-8686) or submit an inquiry online: Submit 311 Inquiry

For questions related to Streets Department Reviews, please visit Streets Help.

Unable to Amend Permit Issue

Please fill out the form below to receive assistance with your issue filing an amendment. Note: If you are unable to upload documents, please file the amendment and wait for intake staff to respond with a request for further documents to upload.
Name*

First NameLast Name
Email*
example@example.com
Phone Number*

Area CodePhone Number
Select your relationship to the permit application. Note: Application details may only be shared with individuals named on the application.*

Property OwnerContractorExpeditorDesign ProfessionalAttorneyTenant
Application type.*
Application number.*
Property address of proposed work*

Street Address

Street Address Line 2

CityState / Province

Postal / Zip Code
Description of issue.*
Upload any documents (if applicable)

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Missing Link for Virtual Appointment

Use this form to request the Zoom link to attend an already scheduled Virtual Permit or License appointment. Note: The Zoom link will automatically be shared with you the evening prior to your appointment day. This form should only be used the day of your appointment time if you have not recieved an emailed Zoom link from DoNotReplyLI@phila.gov.
Appointment Type*

Virtual License AppointmentVirtual Permit Appointment
Scheduled Appointment Time*

:HourMinutesAM/PM Option
Name*

First NameLast Name
Email*
example@example.com
Phone Number*

Area CodePhone Number
Affirmation of Understanding*

I affirm that I already have a virtual appointment scheduled and understand this form is used to obtain the Zoom link the day of my appointment.

Request Copy of Violation

Violation information may be reviewed through the Licenses and Inspections tab at atlas.phila.gov. If you are the owner or acting on behalf of the owner and are in need of a copy of a notice, you may use this form to submit a request. All other violation inquiries must be submitted through a Right-To-Know request: https://www.phila.gov/privacy/pdfs/FinalCityOpenRecords.pdf
Name*

First NameLast Name
Relationship to Property*

OwnerOwner's AgentOther
Please explain Owner's Agent (i.e. attorney, employee)*
You may only request a violation copy through this form if you are the owner or owner's agent. All other parties must submit a Right To Know request: https://www.phila.gov/privacy/pdfs/FinalCityOpenRecords.pdf
Email*
example@example.com
Phone Number*

Area CodePhone Number
Case File Number*
Case File information can be found on Atlas (atlas.phila.gov)
Address of Property In Violation*

Street Address

Street Address Line 2

CityState / Province

Postal / Zip Code
Affirmation of Understanding*

I affirm that I have reviewed the Atlas website records and am requesting a violation copy as the owner or owner's agent of the property listed.

Questions on Additional Information Request

Find details below for scheduling a virtual appointment with an examiner to discuss questions related to an additional information request for your permit application. Note: This information is for permit applications that have already been accepted and at least one review has occurred.
If you have questions about a request for additional information on a submitted permit application, please contact the examiner listed in the markup comments by email or phone. If you are unable to reach the examiner, you may request a virtual appointment using this link: Virtual Examiner Appointment

Note: You must be the permit applicant or co-applicant, property owner or licensed contractor named on the permit to schedule an appointment. The applicant or co-applicant must attend the virtual meeting.
Should be Empty:

L&I Inquiry Submission

Permit Issues

Permit Issuance Hold

Permit Status Questions

eCLIPSE Contractor/Expeditor License Issue

Property Sales Certification Inquiry

Legacy Permit Inquiry (In progress applications submitted prior to 3/16/20)

Code/Permit Processing Question

Change of Contractor

Boards Notice of Decision Submission

Payment Issue

Inspections-Related Issue

Project Meeting and Dedicated Examiner for Multiphase Project

Unable to Amend Permit Issue

License Issues

Structural Maintenance & Fire Protection Certifications

Missing Link for Virtual Appointment

Request Copy of Violation

Questions on Additional Information Request