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  • Problem Management Guide

    Problem Management Guide

  • The RevealMyWay Problem Management Guide (PMG) tool helps you create and use a strategic plan to manage a wide variety of troubling issues that may be present in your life. It does this by helping you to:

    1. Describe a problem you want to change and determine what you need to succeed
    2. Set realistic goals
    3. Define and select useful solutions
    4. Implement those solutions
    5. Assess your progress
    6. Make changes to the solutions and goals as necessary.

    Note that all questions marked with * are required and must be answered.

    If you want to fix a mistake you made on a previous page, use the Back button.

  • Important Notice

    Do not close this form, click on the sidebar, or refresh the browser before you have answered all the questions. If you do, any information you have already entered will be lost and you will have to do it again. 

    However, if you must close the form, click the sidebar, or refresh your browser before the form is completed, you can save your answers and continue using the form later by clicking the  button which appears on each page. The screen then turns blue and another window appears below the form. You may have to scroll down to see it. Click for Save Button video.

  • Then follow these next steps:

    A window appears that says your form has been saved as a draft. Enter your email and click Send (see blue oval).

     

    It explains that you will receive an email (check your spam or junk folders) which enables you to close the form and return to it later.

     

    When you next open the form, a box will appear with a button asking you want to continue using the form (starting with your last answer), or if you want to start over from the beginning (which will erase all your previous answers). 

    The save feature may not work in all browsers.

  • To enlarge the image below, click or tap the big red button.
    When it starts, click/tap "YouTube" on the lower right next to the gear icon
    . 
    When done viewing the video, close its browser tab to return.

  • To protect your privacy, RevealMyWay tools do not contain personally identifiable information. 

  •  © 2023-2025 NHDS, Inc.

  • Step 1

    Defining the Main Problem
  • Main problems are very stressful or upsetting situations, thoughts, feelings, or memories.

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  • If you click the sidebar, close this form, or refresh the browser before you finish and submit,
    your information will be lost unless you click the Save button first.

  • Step 2

    Evaluate Possible Interferences
  • This step examines common issues that might interfere with your problem management efforts. After answering a few questions, you will receive recommendations you can use to help develop solutions to the problem.

  •   Summary & Recommendations [yy]

    Your responses indicate that you think:

    1. There is probably a way to improve the problem that is worth the effort, time, expense, and risk it would require
    2. You have (or can have) the knowledge, skills, money, time and help you would need to improve the problem situation

    This means you are ready to work on improving the problem.

  • Summary & Recommendations [mn]

    Your responses indicate that:

    1. You are not sure if there is a way to improve the problem that is worth the effort, time, expense and risk it would require, but you are willing to find a way to do it
    2. You do not have, or are unsure if you can have, the knowledge, skills, money, time and help you need to improve the problem; and you are not willing to look for a way to get it.

    The problem will likely continue until you find a way to improve it (#2). So, your goal can be to cope with the problem by accepting it with less emotional distress.

    If, however, you can find a way to improve the problem (#1), and you get the things you need to do it (#2), then your goal could be to work on improving the problem.

  • Summary & Recommendations [mm]

    Your responses indicate that:

    1. You are not sure if there is a way to improve the problem that is worth the effort, time, expense and risk it would require, but you are willing to find a way to do it
    2. You do not have, or are unsure if you can have, the knowledge, skills, money, time, and help you need to improve the problem; but you are willing to look for a way to get those things.

    The problem will likely continue until you find a way to improve it (#1) and have the things you need to improve it (#2). You would then be ready to work on improving the problem. 

    Otherwise, your goal can be to cope with the problem by accepting it with less emotional distress.

  • Summary & Recommendations [nm]

    Your responses indicate that:

    1. You doubt that there could be a way to improve the problem that is worth the effort, time, expense, and risk it would require; and you are not willing to look for a way
    2. You do not have, or are unsure if you can have, the knowledge, skills, money, time, and help you need to improve the problem; but you are willing to look for a way to get those things.

    Since your problem is unlikely to improve (probably will not change), or the problem can change but you are not willing to work on improving it (#1), your goal can be to cope with the problem by accepting it with less emotional distress.

    If, however, you determine there is a way problem can be improved and you become willing to do what is necessary to help improve it, then your goal could be to use the things you have (#2) to work on improving the problem.

  • Summary & Recommendations [ym]

    Your responses indicate that:

    1. There is probably a way to improve the problem that is worth the effort, time, expense, and risk it would require
    2. You do not have, or are unsure if you can have, the knowledge, skills, money, time, and help you need to improve the problem; but you are willing to look for a way to get those things.

    Since you are confident there is a way to improve the problem (#1), and since you are willing to find ways to have the things you need to do it (#2), your goal can be to work on improving the problem starting with obtaining those things you need.

  • Summary & Recommendations [nn]

    Your responses indicate that:

    1. You doubt that there could be a way to improve the problem that is worth the effort, time, expense, and risk it would require; and you are not willing to look for a way that's worth it
    2. You do not have, or are unsure if you can have, the knowledge, skills, money, time and help you would need to improve the problem situation; and you aren't willing to look for a way to get it.

    Since you believe your problem cannot is unlikely to improve—and you are not willing to work on improving the problem, and you are not willing to look for things you need to make the problem better—your goal can be to cope with the problem through acceptance and support which will help reduce your emotional distress. 

  • Summary & Recommendations [ny]

    Your responses indicate that:

    1. You doubt that there could be a way to improve the problem that is worth the effort, time, expense, and risk it would require; and you are not willing to look for a way that's worth it
    2. You have (or can have) the knowledge, skills, money, time and help you would need to improve the problem situation.

    Since you believe your problem is unlikely to improve and you are not willing to work on improving the problem (#1), having the things you need to improve it (#2) do not matter. Your goal, therefore, can be to cope with the problem through acceptance and support which will help reduce your emotional distress. 

    If, however, you determine there is a way problem can be improved and you become willing to do what is necessary to help improve it, then your goal could be to use the things you have (#2) to work on improving the problem.

  • Summary & Recommendations [my]

    Your responses indicate that:

    1. You are not sure if there is a way to improve the problem that is worth the effort, time, expense and risk it would require, but you are willing to find a way to do it
    2. You have (or can have) the knowledge, skills, money, time and help you would need to improve the problem situation.

    Since you are willing to find a way to improve the problem (#1) and you have the things you need to improve it (#2), your goal can be to build a strategy that enables you to use what you have to improve the problem.

  • Summary & Recommendations [yn]

    Your responses indicate that:

    1. There is probably a way to improve the problem situation that is worth the effort, time, expense, and risk it would require
    2. You do not have, or are unsure if you can have, the knowledge, skills, money, time and help you would need to improve the problem situation; and you are not willing to look for a way to get it.

    Although you believe there is a way to improve the problem (#1), you are not willing to look for things you need to make the problem better (#2), which means you are less likely to succeed in improving the problem even if you try.

    Your goal can then be to:

    • Cope with the problem through acceptance and support that help reduce your emotional distress or
    • Develop a strategy with the goal of improving the problem, even without the things you need (#2) for success or
    • Look for a way to get the things you need to succeed and then work on improving the problem.
  • You indicated that are willing to look for a way to improve, control or eliminate the problem situation. The Reveal Problem Management Guide will help you to develop and use a sensible strategy to manage you problem and ways to cope with distressing emotions you may feel.

  • If you click the sidebar, close this form, or refresh the browser before you finish and submit,
    your information will be lost unless you click the Save button first.

  • Hidden Page - Step 3

    Define the Sub-Problems
  • Main problems can be broken down into sub-problems. Separating the main problem into smaller problems makes the problem more manageable. You can deal with the sub-problems one at a time or several at the same time.

    Sub-problems, like main problems, should have clear and specific achievable goals, and a good reason for being included.

    For example, if the main problem is a troubled relationship with one's partner, the person might include sub-problems such as:

    • We have nothing in common anymore
    • I feel like I'm being controlled
    • We're always fighting about money
    • I have serious trust issues
    • There's no intimacy
    • We keep getting into arguments that are never resolved.

    In the boxes below, define up to 10 sub-problems related to your Main Problem (if possible). Maximum characters=500. Each time you add a sub-problem, a box for the next one appears. When you are done, click the Next button.

  • You can define a sub-problem any time by clicking Yes above.

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  • If you click the sidebar, close this form, or refresh the browser before you finish and submit,
    your information will be lost unless you click the Save button first.

  • Step 3

    Define the internal and external demands placed on you
  • It's now time to examine the demands that would be placed on you when attempting to deal with them. These demands create obstacles that you must handle before you can improve the problem situation. There are two types of demands to consider:

    INTERNAL DEMANDS that can interfere with your ability to manage your problem due to negative emotions (anxiety, self-doubt, fear of failure, helpless or hopelessness, and humiliation or shame); faulty beliefs, unrealistic expectations, and self-defeating behaviors; lack of required abilities and knowledge; physical or mental health problems; concerns with your physical appearance and strength; etc.

    EXTERNAL DEMANDS that can interfere with your ability to manage your problem may involve your family, friends and coworkers, job or school pressures, money issues, legal matters, safety concerns, lack of healthcare access, transportation issues, etc.

  • You can come back later and define any demands before you submit the form.

  • Now please answer the question(s) below about your demands. Maximum characters=500. When you are done, click the Next button.

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  • To help answer any of the questions above, ask for assistance.

    If you click the sidebar, close this form, or refresh the browser before you finish and submit,
    your information will be lost unless you click the Save button first.

  • Step 4

    Define your goals
  • In this step you set the goals and objectives you want to achieve when managing your problem by describing how you want things to be.

    You have previously defined your Main Problem as it currently exists (its "as-is" state) and how you want it to be in the future (its "to-be" state). Your description of how you want things to be is your desired goal.

    There are two types of goals:

    1. SITUATION-FOCUSED GOALS make sense when:

    • Your problem situation can be changed (it's not permanent)
    • You have an effective plan of action that can make the changes you desire
    • You can use that plan effectively.

    2. EMOTION-FOCUSED GOALS make sense when:

    • A problem situation cannot be changed (it's permanent), it's not worth the time, cost, effort to make the required changes, or the necessary changes would cause even worse problems
    • You are unable to develop or use an effective plan of action
    • You have a plan but are unable to use that plan effectively.
  • Once your goals are defined, it's time to determine possible solutions (plans) to help you achieve those goals. You will be asked to define multiple "alternate solutions" and then pick the ones that will likely work best for you. These solutions define the specific methods (actions, approaches, techniques, tactics) you would use, which form your strategy.

    Consider the following when defining your alternate solutions:

    • What internal and external demands will you face to reach your goals?
    • What strengths, abilities, and resources will you need to achieve your goals?
    • What obstacles or hindrances will you likely have to confront?

    It is typically best to work on one problem at a time rather than working on multiple problems simultaneously.

    Instructions

    Type brief descriptions of up to eight alternate solutions to your problem in the boxes below. Each alternate solution should describe how you want to achieve your goals. 

    Make sure the alternate solutions are:

    • RELEVANT - They should be directly related to your previously stated goals.
    • SPECIFIC - Each solution should describe what must be done and how; give clear and precise details.

    Also, follow these three basic rules:

    1. QUANTITY - Generate as many alternate solutions as possible without limiting yourself to conventional, ordinary, or previously used solutions. Be creative, and you can ask others for their suggestions (this is called "brain-storming").
    2. JUDGMENT DEFERMENT - Don't judge how good the solutions are. Instead, postpone all judgments for now.
    3. VARIETY - The greater the variety of different solutions, the better for developing solutions that can achieve your goals.
  • Emotion-focused goals define the unpleasant emotions you want to transform into pleasant (or at least less unpleasant) feelings that would increase your sense of well-being and peace-of-mind. This may not be easy, but it can be accomplished by unconditionally accepting yourself, others, and all of reality through adequate self-awareness, knowledge, effort, and time. The greater the loss or trauma, the longer this unconditional acceptance mindset can take to grow. On the path to such acceptance there can be emotional transformations of unpleasant emotions from strong to mild, such as shown in the chart below (from the right column to left):

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  • You can come back and define your goals later before you submit the form.

  • Now please answer the question(s) below about your goals. Maximum characters=500. When you are done, click the Next button.

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  • To help you answer any of the questions above, you can ask a coach, counselor, therapist, family member, or friend to assist you.

  • If you click the sidebar, close this form, or refresh the browser before you finish and submit,
    your information will be lost unless you click the Save button first.

  • Step 5

    Define your alternate solution(s)
  • Once your goals are defined, it's time to determine possible solutions (plans) to help you achieve those goals. You will be asked to define multiple "alternate solutions" and then pick the ones that will likely work best for you. These solutions define the specific methods (actions, approaches, techniques, tactics) you would use, which form your strategy.

    Consider the following when defining your alternate solutions:

    • What internal and external demands will you face to reach your goals?
    • What strengths, abilities, and resources will you need to achieve your goals?
    • What obstacles or hindrances will you likely have to confront?

    It is typically best to work on one problem at a time rather than working on multiple problems simultaneously.

    Instructions

    Type brief descriptions of up to eight alternate solutions to your problem in the boxes below. Each alternate solution should describe how you want to achieve your goals. 

    Make sure the alternate solutions are:

    • RELEVANT - They should be directly related to your previously stated goals.
    • SPECIFIC - Each solution should describe what must be done and how; give clear and precise details.

    Also, follow these three basic rules:

    1. QUANTITY - Generate as many alternate solutions as possible without limiting yourself to conventional, ordinary, or previously used solutions. Be creative, and you can ask others for their suggestions (this is called "brain-storming").
    2. JUDGMENT DEFERMENT - Don't judge how good the solutions are. Instead, postpone all judgments for now.
    3. VARIETY - The greater the variety of different solutions, the better for developing solutions that can achieve your goals.
  • You can define your alternate solutions any time by clicking Yes above.

  • Please type your alternative solutions(s) in the boxes below. Maximum characters=500. When you are done, click the Next button.

  • At least one alternative solution is required before you can continue using this form. 

    If you cannot keep this form open until you determine an alternative solution, click the Save button below and return to the form later, as explained on page one. You may want to ask others for their idea.

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  • If you click the sidebar, close this form, or refresh the browser before you finish and submit,
    your information will be lost unless you click the Save button first.

  • Step 6

    Rate the alternate solution(s)
  • In this step, you will review each alternative solution to determine which one(s) will likely be most helpful in improving the problem.

    Instructions: Each of the alternative solutions you identified is listed below along with follow-up questions for each. Your answers to those questions will determine which solutions are the best.

    When evaluating your alternate solutions, use the following guidelines:

    • Be unbiased, open-minded, and objective
    • Evaluate the solutions that are related to the goals you established
    • Consider potential internal and external obstacles
    • Consider the likelihood that the solution will be successful in helping achieve your goals
    • Consider how likely it is that you will be able to implement (carry out) the solution
    • Consider the extent to which a solution might cause other unanticipated problems
    • Consider both proven and possible outcomes
    • Consider the opinions of others.
  • Answer each two-part question about the solution, starting with the one above and click Next when done.

  • {altSol1}

  • {altSol2}

  • {altSol3}

  • {altSol4}

  • Now please type your alternative solutions(s) in the boxes below. Maximum characters=500. When you are done, click the Next button.

  • {altSol5}

  • {altSol6}

  • {altSol7}

  • {altSol8}

  • If you click the sidebar, close this form, or refresh the browser before you finish and submit,
    your information will be lost unless you click the Save button first.

  • Step 7

    Select the best alternate solutions.
  • The alternate solutions on this page have a score between 0 to 100. The scores indicate how much each solution is likely to help achieve your goals. Click Yes to keep the best solutions and click No to remove them.

  • {altSol1}

  • {altSol2}

  • {altSol3}

  • {altSol4}

  • {altSol5}

  • {altSol6}

  • {altSol7}

  • {altSol8}

  • If you click the sidebar, close this form, or refresh the browser before you finish and submit,
    your information will be lost unless you click the Save button first.

  • Step 8

    Identify factors that may affect your ability to implement the solution(s).
  • If you click the sidebar, close this form, or refresh the browser before you finish and submit,
    your information will be lost unless you click the Save button first.

  • Step 9

    Describe how you will implement your selected solution(s)
  • Before you implement, prepare the solution by doing the following:

    • Define the specific actions you will do and when you plan to do them
    • Determine the best place and time to do those things (take those actions)
    • Define what you want to accomplish through each of those actions (these are your objectives)

    Also:

    • Anticipate likely obstacles to your implementation--such as the internal and external demands previously addressed--and be prepared to deal with them
    • Have well-defined and reasonable expectations
    • If you are collaborating with others to help implement your solution, make sure they know when you need them and what they would do.
  • List of your alternate solutions
    [Yes] means you selected it, [No] means you did not:

    {altSol1}  [{keepThis1}]

    {altSol2}  [{keepThis2}]

    {altSol3}  [{keepThis3}]

    {altSol4}  [{keepThis4}]

    {altSol5}  [{keepThis5}]

    {altSol6}  [{keepThis6}]

    {altSol7}  [{keepThis7}]

    {altSol8}  [{keepThis8}]

  • You can come back and describe these things before you submit the form.

  • Since you clicked (or tapped) the "I cannot describe any of those things" button AND one or more other buttons, those other buttons will be ignored unless you click/tap the "I cannot describe any of those things" button again to remove it checkmark.

  • Now please type your answers to the implementing alternative solution questions in the boxes below. Maximum characters=500. When you are done, click the Next button.

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  • To help you answer any of the questions above, you can ask a coach, counselor, therapist, family member, or friend to assist you. 

  • When you're ready, you can then implement your solution.

  • If you click the sidebar, close this form, or refresh the browser before you finish and submit,
    your information will be lost unless you click the Save button first.

  • Step 10

    Describe how you will monitor and track your solutions' progress
  • It's important that the progress toward your goal be continuously monitored (observed, watched, checked), so you can determine if your solution is helping to improve your problem. This monitoring process enables you to identify whether the solution's results meet your expectations, and if not, why.

    Do this by comparing the outcome of the action you've taken with your expected results.

    If possible, it can be helpful to gather feedback from others about how the problem has changed (or not changed).

    You will use this information to decide what actions are needed, such as how to modify the solution if things are not progressing adequately. 

  • There are many apps designed to help you monitor and track your progress. To view some sample apps, click the Yes button below. If you would want to use an app like those, type something like "Use a goal monitor app" in the text box at the bottom of this page.

    In addition, you can use the RevealMyWay Periodic Profiler tool which measures changes in your well-being in important situations over time. 

  • You can define how you plan to monitor your solutions any time by clicking Yes above.

  • Now please type your answers to the monitoring your solutions question in the box below. Maximum characters=500. When you are done, click the Next button.

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  • In addition to the apps mentioned above, you ask a coach, counselor, or therapist for assistance in finding ways to monitor and track your progress

  • If you click the sidebar, close this form, or refresh the browser before you finish and submit,
    your information will be lost unless you click the Save button first.

  • Step 11

    Describe how you will measure your progress
  • To determine the effectiveness of the solution you are monitoring and tracking (in Step 10) it is important to measure your progress. This information shows you how much your solution is helping to improve your problem.

    The measures (metrics) you use would depend on the types of problems, goals, and solutions you plan to implement. These measures should help you determine how effective or ineffective your Situation-focused and Emotion-focused solutions are in achieving your goals.

  • Situation-focused Solution Measures

    Your measures should evaluate your progress toward achieving your goals by answering questions such as:

    • How much has the solution helped to change the situation closer to the way you want it to be (that is, move it closer to your goal)?
    • Are you feeling better emotionally when you think about the problem situation, are you feeling worse, or do you feel the same as before?

    If, for example, your goal is to improve your relationship with a person named Bob, and your solution is to be more patient and have more pleasant conversations with him, solution measures could be (a) the number of arguments you have with Bob each day, (b) the number of times you lose your temper with him each weak, and/or (c) how your observations about his behavior have changed over time.

  • Emotion-focused Solution Measures

    Whether or not you will be using Situation-Focused Solutions, measuring changes in your emotions is often helpful. These measures should assess the intensity (severity) of your pleasant and unpleasant feelings, and how often you feel that way.

  • There are emotion (mood) tracker and thought diary apps for Apple and Android devices apps you can use to help you measure your progress. To view some sample apps, click the Yes button below. If you would want to use an app like those, type something like "Use a progress measuring app" in the text box at the bottom of this page.

    In addition, you can use the RevealMyWay Periodic Profiler tool which measures how your thoughts and emotions have changed over time in important situations.

  • You can come back and describe these things before you submit the form.

  • Now please type your answers to the measure your progress questions in the boxes below. Maximum characters=500. When you are done, click the Next button.

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  • In addition to (or instead of) mood trackers and thought diaries, you can ask a coach, counselor, therapist, family member, or friend to assist you in defining the solution measures.

  • If you click the sidebar, close this form, or refresh the browser before you finish and submit,
    your information will be lost unless you click the Save button first.

  • Step 12

    Describe how you will evaluate the measurement results and modify your strategies and goals when necessary
  • Evaluating the measurement results gives you knowledge needed to:

    • Decide if you are not making adequate progress
    • Determine if you should adjust (change) your strategy and tactics 
    • Make any required adjustments/changes.

    You should evaluate the measurement results of the monitoring process on an ongoing basis. If the results are unsatisfactory, determine whether the progress is too slow, nothing is changing, or things are getting worse. Then decide if you should:

    • Keep doing what you're doing because things are improving, or will likely improve, and you need more time
    • Change your goals or objectives because they appear unrealistic or inappropriate
    • Change your solution because it does not appear to be working (it's ineffective).

    You may need to adjust your selected solution if anything unexpected arises that disrupts your ability to reach your goals, or the solution does not work as planned for other reasons. If this happens, you can return to your alternative solutions and implement a different one if available. Or you can use the knowledge you've gained to:

    • Change the way you've been implementing your solution
    • Modify your goals or the way you define the problem and its sub-problems
    • Create new solutions
    • Adjust how you measure your progress
    • Accept that there is nothing you can do to solve or improve the problem, so focus on changing the way you think about the problem rather than trying to fix it.
  • List of your alternate solutions:
    [Yes] means you selected it, [No] means you did not:

    {altSol1}  [{keepThis1}]

    {altSol2}  [{keepThis2}]

    {altSol3}  [{keepThis3}]

    {altSol4}  [{keepThis4}]

    {altSol5}  [{keepThis5}]

    {altSol6}  [{keepThis6}]

    {altSol7}  [{keepThis7}]

    {altSol8}  [{keepThis8}]

  • If you want to modify a solution, go back to that Alternate Solutions page by:

    1. Clicking the square button below then
    2. Clicking the Next button at the bottom of this page.

    Important note: You will then step through all the questions you have already answered. If you change any alternate solution, you must modify your answers to any other questions referring to the one you changed.

  • You can come back and describe these things before you submit the form.

  • Since you clicked (or tapped) the "I cannot describe how I would do any of those things" button AND one or more other buttons, those other buttons will be ignored unless you click/tap the "I cannot describe how I would do any of those things" button again to remove it checkmark.

  • Now please type your answers to the evaluate the measurement results questions in the boxes below. Maximum characters=500. When you are done, click the Next button.

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  • To help answer the questions above, you can ask a coach, counselor, therapist, family member, or friend to assist you in defining the solution measures.

  • If you click the sidebar, close this form, or refresh the browser before you finish and submit,
    your information will be lost unless you click the Save button first.

  • Problem Management Guide is Done

    Problem Management Guide is Done

    See below for instructions
  • Now click/press the green Submit button below to finish. 

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    is ready to view on the RevealMyWay website.
    The email's subject line is "Reveal Report." 

    Also, look in your Spam and Deleted folders for the email. 

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