HOURS: Full-time position; Monday-Friday, 8-hour shifts.
REQUIREMENTS: Bachelor’s degree with three or more years of experience in Healthcare Information Technology or an IT-related field is preferred; however, approved experience may substitute for education requirements. Experience may include, but is not limited to, implementing, supporting or developing all or part of an electronic health records (EHR), working in a healthcare setting, or being a super-user of an EHR.
DUTIES: Frances Mahon Deaconess Hospital is seeking an Administrative Application Analyst to join our Informatics team. The Administrative Application Analyst oversees the implementation, maintenance, optimization, and support of administrative applications across the organization, including but not limited to the Meditech Expanse Electronic Health Record (EHR). This role works closely with stakeholders to improve business processes, coordinate projects, analyze system functionality, and identify opportunities to enhance operational efficiency and user experience. The successful candidate will focus primarily on Patient Access and Health Information Management (HIM) applications, supporting initiatives that improve workflow efficiencies, data integrity, regulatory compliance, and revenue cycle performance.
Key Responsibilities:
- Support, maintain, and optimize administrative applications, including Meditech Expanse, with a focus on Patient Access and HIM workflows.
- Analyze business processes and identify opportunities to improve system functionality, efficiency, and user experience.
- Coordinate application implementations, upgrades, testing, and enhancement projects.
- Collaborate with operational and technical teams to gather requirements, troubleshoot issues, and implement effective solutions.
- Configure and maintain application functionality to support organizational goals, regulatory requirements, and revenue cycle operations.
- Provide user support, training, and education on application workflows and best practices.
- Develop and maintain system documentation, workflows, and training materials.
- Monitor system performance, recommend improvements, and assist with ongoing optimization initiatives.
- Serve as a liaison between end users, vendors, and Information Systems teams to ensure effective communication and project success.
- Support data integrity, compliance standards, and operational excellence through effective use of healthcare technology.
FMDH is an Equal Opportunity/Affirmative Action Employer. Please contact the HR department at (406) 228.3662 for more information.