TELEHEALTH INFORMED CONSENT:
This form is intended to provide you with information regarding Telehealth and/or videoconferencing psychotherapy services. When in-person sessions are not possible or clinically appropriate due to health, scheduling, travel, weather, or other circumstances, Telehealth may be utilized as an alternative method of receiving services.
TELEHEALTH SERVICES:
Wavelength Psychotherapy, LLC operates under a hybrid model of care and offers both in-person and Telehealth psychotherapy services. Our clinicians are experienced in providing therapy through secure videoconferencing platforms. While virtual therapy may feel unfamiliar initially, many clients find it becomes more comfortable and effective over time.
Your therapist will regularly assess whether Telehealth continues to be an appropriate and beneficial treatment modality for you. If concerns arise regarding the effectiveness, safety, or appropriateness of Telehealth services, alternative arrangements may be discussed.
TECHNOLOGY REQUIREMENTS:
Telehealth sessions are conducted through HIPAA-compliant videoconferencing platforms, including Zoom for Healthcare and/or the SimplePractice Telehealth platform. These services provide secure, real-time audio and video communication.
To participate in Telehealth sessions, you will need:
- A computer, tablet, or smartphone equipped with a camera and microphone
- A private location where confidentiality can be reasonably maintained.
- You will receive an appointment reminder and secure Telehealth link approximately 24 hours before your scheduled session. At the time of your appointment, simply click the link provided. You will enter a virtual waiting room, and your therapist will admit you to the session when available.
RISKS AND LIMITATIONS OF TELEHEALTH:
Although Telehealth provides increased accessibility and convenience, there are inherent risks and limitations associated with the use of technology, including but not limited to:
- Technical difficulties, interruptions, or delays due to internet connectivity issues, software malfunctions, or equipment failure
- Reduced ability to observe certain nonverbal communication cues compared to in-person treatment
- Potential risks to confidentiality despite reasonable security measures
- Circumstances in which Telehealth may not be clinically appropriate for certain mental health concerns or emergencies
If a technological disruption occurs during a session, you should attempt to reconnect using the original session link. If reconnection is unsuccessful, contact your therapist directly. Depending on the circumstances, the session may continue by telephone, be rescheduled, or otherwise addressed at your therapist's clinical discretion.
CONFIDENTIALITY AND SECURITY:
While no internet-based communication system can guarantee absolute security, Wavelength Psychotherapy takes reasonable measures to protect the privacy and confidentiality of your information.
These measures include:
- HIPAA-Compliant Platforms: Telehealth services are provided through HIPAA-compliant platforms utilizing encryption and other security safeguards designed to protect confidential information during transmission.
- Private Environment Requirements: Both client and therapist agree to participate in Telehealth sessions from a location that provides a reasonable degree of privacy. Clients are encouraged to use headphones when possible and to ensure that unauthorized individuals cannot overhear session content.
- Potential Interruptions: Despite reasonable efforts to maintain privacy, interruptions may occur during Telehealth sessions. Household members, visitors, pets, phone calls, alarms, or other unexpected events may interfere with the session. Both client and therapist acknowledge and accept that such interruptions may occur despite efforts to prevent them.
RECORDING POLICY:
The audio or video recording of therapy sessions, whether conducted in person or via Telehealth, is strictly prohibited without prior written consent.
Requests to record a session may be considered on a case-by-case basis. Any approved recording may occur only after all parties involved, including the therapist, have provided written consent and signed a recording agreement specific to the session(s) being recorded.
Unauthorized recording of any therapy session may result in the termination of services and any other actions permitted by applicable law.
ARTIFICIAL INTELLIGENCE (AI) POLICY:
At Wavelength Psychotherapy, LLC, we believe that psychotherapy is fundamentally a human relationship built on trust, confidentiality, clinical expertise, and genuine connection. For this reason, we do not use Artificial Intelligence (AI) technologies in the provision of clinical care.
Specifically, Wavelength Psychotherapy, LLC and its clinicians do not use AI, machine learning, generative AI, large language models, or similar technologies to:
- Record, transcribe, summarize, or analyze therapy sessions;
- Generate, draft, edit, or complete progress notes, treatment plans, assessments, diagnostic impressions, or other clinical documentation;
- Make clinical decisions, recommendations, diagnoses, or treatment interventions;
- Draft therapeutic communications, clinical reports, letters, or correspondence containing client information;
- Review, evaluate, interpret, or otherwise process protected health information (PHI) for clinical purposes; or
- Communicate directly with clients regarding their treatment or care.
All clinical documentation is completed by the treating clinician. Clinical decisions, treatment planning, assessments, and therapeutic interventions are based solely on the clinician's professional judgment, training, experience, and direct interactions with the client.
Wavelength Psychotherapy, LLC has disabled or opted out of AI-powered features that may be integrated into electronic health record systems, telehealth platforms, communication systems, or other practice-management software whenever such features involve the use, processing, recording, transcription, analysis, or generation of client information.
We are committed to protecting the privacy and confidentiality of our clients and maintaining the integrity of the therapeutic relationship. No client information will be intentionally entered into public or third-party AI systems, including but not limited to ChatGPT, Claude, Gemini, Copilot, Grok, or similar platforms.
Should our use of technology practices change in the future, clients will be provided with written notice and any required consent before AI is used in connection with their protected health information or treatment.
AGREEMENT:
I {namefirstlast}have read the above information on video conferencing psychotherapy (Telehealth), the limitations, the confidentiality caveats and the recording policy. With this understanding, I wish to participate in Telehealth and/or video conferencing psychotherapy sessions when health or other concerns prohibit our ability to meet in person.